LoFiGummy

Community Manager

Comments

  • https://community.king.com/en/farm-heroes-saga/discussion/comment/3354353#Comment_3354353 Unfortunately it's not garantueed for all players as it can depend on the tests in the game made by the studio to balance the game. I hope both you and @Chrissy_S gets to try it soon though. The best way to ensure that you're selected…
  • https://community.king.com/en/farm-heroes-saga/discussion/comment/3360050#Comment_3360050 As mentioned in the text, once you get the pop-up shown, please make sure to select your friends - and once they've done the same, you should be able to see them in your game again.
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503131/wrong-purchase-amount-definitely-cannot-afford-the-amount-of-r1999 Hey there and thank you @PrettyBubbles for your help. I understand it that you'd like to reverse the purchase, in that case you will have to go through the refund process of the store you…
  • Soda players! I believe you'll find this survey to be a bit more exciting than the one that we had previously. Feel free to participate, but remember to not share anything about the survey outside of it! 🤫⚠️ (Spoiler)
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3360518#Comment_3360518 Hey just checking, which monitors and groups are you referring to? Do you mean the team section in the game? The chat there was recently into a news section instead.
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503046/i-didnt-get-my-reward-after-we-baked-the-cake-i-helped-bake-it-but-no-reward-plz-send Oh no! That's unfortunate, I had a look and you should have your rewards in your game now!
  • Hey there, sorry to hear that - we obviously don't want ads like these in the game. Could you let us know your Player ID and what type of ad you saw? https://kingcare.zendesk.com/hc/en-us/articles/11723516766749-How-can-I-find-my-player-ID#
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503040/not-loading Hey there, try these steps below: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB of free storage for smooth gameplay. Connection: Use WiFi instead…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503032/how-do-i-change-my-visa-number Hey there, This is most likely a setting in the store that you're using for your purchases. So if you're on an Android device it's most likely in the Google Play settings, and for iPhone/iPad it's in the App Store settings.
  • https://community.king.com/en/candy-crush-soda-saga/discussion/503016/swedish-fish Hey and thank you for the feedback! There have been several improvements made for the Fish, but comments like these help us and the studio to prioritize further fixes to it - so thanks for writing here. 🙏