LoFiGummy

Community Manager

Comments

  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3420311#Comment_3420311 Hey there, there are a few things you can do. Please follow these steps below: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB of free…
    in Shut down of Game Comment by LoFiGummy October 14
  • Hi there, The features in the game can look very different as a lot of things are being tested in Soda. This may be a bit confusing but don't worry the game is not broken, sometimes you will have features that others don't have as well. We appreciate you letting us know though as we can take this feedback to our…
    in Boa tarde, não tenho mais as jogadas extras, aquelas que ganhamos quando vemos as propagandas. Comment by LoFiGummy October 13
  • https://community.king.com/en/candy-crush-soda-saga/discussion/511516/why-cant-i-make-a-purchase Hey there sorry to hear that - I assume you're playing on PC if you're talking about the Microsoft Store. I believe the place to look for support for that store is here:…
    in Why can't I make a purchase? Comment by LoFiGummy October 13
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3419827#Comment_3419827 Heyo! Had a look at it and it looks like rewards were sent on the 1st of October - at least if the Player ID that you're playing with is 12365424550.
    in 🥤 Pop Up Soda LIVE Main Thread! 🌟 Comment by LoFiGummy October 13
  • https://community.king.com/en/farm-heroes-saga/discussion/511552/team Hey there, please have a look in this thread for more information: https://community.king.com/en/farm-heroes-saga/discussion/502884/my-friends-are-missing-information-thread
    in team Comment by LoFiGummy October 13
  • https://community.king.com/en/candy-crush-soda-saga/discussion/511584/how-do-i-contact-customer-support Hey there, you can either do so at the link here in the community: https://soporto.king.com/contact Or you can do so in the game (which is recommended): Go to settings Press the "?" Go to any article Scroll down to the…
    in How do i contact customer support? Comment by LoFiGummy October 13
  • Just to make things clear, when you get the pop-up in the game - all one has to do is to press the confirm button. This can be done very quickly and without one really realizing it since you only need to do it once. The unfortunate thing here is that all the other players needs to do it as well on the other side, and have…
    in 📣 My Friends are missing! - Information Thread Comment by LoFiGummy October 10
  • https://community.king.com/en/candy-crush-soda-saga/discussion/511297/lost-progress Hi there, boosters in the game along with streaks like these ones are tied to the game files - so if you reinstall the game or change the device it's not possible to maintain unfortunately. However, you should be able to maintain your…
    in Lost progress Comment by LoFiGummy October 10
  • https://community.king.com/en/candy-crush-soda-saga/discussion/511291/game Hi there I'm not sure I'm following, did you make a purchase for the things listed here in the picture? If you have a purchase related question it's best to contact the support through the game as you can get more fast help when it comes to any…
    in Game Comment by LoFiGummy October 10
  • https://community.king.com/en/candy-crush-soda-saga/discussion/511289/level-4096 Hey there and sorry to hear that 😔 We have a section in the community where you can ask more about this here: https://community.king.com/en/candy-crush-soda-saga/discussion/506473/pop-up-soda-live-levels-4000-4999-hall To see if anyone else…
    in Level 4096 Comment by LoFiGummy October 10
Avatar