MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King…
    in Lost booster bundle Comment by MarkHawk June 2017
  • Hi Naila, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost my progress upon connecting to facebook Comment by MarkHawk June 2017
  • Hi Oyinda, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in i lost my game level on pet rescue saga Comment by MarkHawk June 2017
  • Hi Cosmin, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I lost my progress Comment by MarkHawk June 2017
  • Hi Kelbunde, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost all boosters Comment by MarkHawk June 2017
  • Hi Tera, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I got a new phone and it keeps starting me back at level 1 when I was on level 1264. please help Comment by MarkHawk June 2017
  • Hi Tanya, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost my progress on my new phone Comment by MarkHawk June 2017
  • Hi Sharnie, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…
    in Did not receive any boosters Comment by MarkHawk June 2017
  • Hi Happiness23, Yes - you can sync your current progress from Kingdom to Facebook. If you prefer then simply use the tutorial on this thread: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website Kind regards, - Mark, Team King Care
    in Can I switch from email registration to facebook? Comment by MarkHawk June 2017
  • Hi Paul, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Completed challenge Comment by MarkHawk June 2017
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