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I got a new phone and lost all my progress in both the app and Facebook. Need help getting my progress back
hi if u have lost your phone so please connect your game with facebook it will help you for extend the game level in the earlier where you are in your lost phone
Hi, I am having the same issue. I had to restore my phone but when I logged back in via email I had lost all my progress.
Its also not not letting me select a level.
Hi Tanya,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
