MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Cindy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Im stuck at level 63. Comment by MarkHawk October 2016
  • Hi Luciana, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in lost progress Comment by MarkHawk October 2016
  • Hi Richard, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost all 680+ levels of Candy Crush Comment by MarkHawk October 2016
  • Hi Mick, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I have recently updated my phone and now have lost all progress to ga it has put me back to level 1 Comment by MarkHawk October 2016
  • Hi mhoonk, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I connected to Facebook and I am back at level 1. Comment by MarkHawk October 2016
  • Hi Magdalena, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Help to get back my level Comment by MarkHawk October 2016
  • Hi Joan, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Still cannot get my level on candy crush back Comment by MarkHawk October 2016
  • Hi, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King…
    in i have been charged three times for gold bars but none credited - how can this be credited back? Comment by MarkHawk October 2016
  • Hi dchat1950, I have checked your game account and located your transactions: 20/10/16, 23:39:38 Purchased 100GB. Account: 100 GB 20/10/16, 23:39:43 Extra moves costing 6GB. Account: 94 GB 22/10/16, 17:29:18 Extra moves costing 10GB. Account: 84 GB 22/10/16, 22:51:38 Extra moves costing 10GB. Account: 74 GB 24/10/16,…
    in Why does it take more bars when it show I use 5? Comment by MarkHawk October 2016
  • Hi Randy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in not getting my chest rewards Comment by MarkHawk October 2016
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