MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Mickey, Unfortunately it is not possible to resend or forward user data due to security settings. I suggest you start by unlocking your Yahoo account: https://help.yahoo.com/kb/SLN2051.html If you have Candy Crush Saga connected to Facebook you may also play the game there until your Yahoo account is available again.…
    in Password Comment by MarkHawk October 2016
  • Hi Mary, I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in Help, can't get through King Care Comment by MarkHawk October 2016
  • Hi Kathy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost game progress!!! Help!!! Comment by MarkHawk October 2016
  • Hi Katherine, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Progress lost Comment by MarkHawk October 2016
  • Hi LoMein, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost progress Comment by MarkHawk October 2016
  • Hi Charley, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Soda crush Comment by MarkHawk October 2016
  • Hi akirajasmine, I have sent you a private message, so that we can reset your game progress. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I wanna reset my Candy Crush Soda Saga to level 1 Comment by MarkHawk October 2016
  • Hi Parv, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Problen Comment by MarkHawk October 2016
  • Hi Parv, Please let me know further details of the issue. Did you have a synchronization issue with two accounts on the same mobile device? Kind regards, - Mark, Team King Care
    in Two Comment by MarkHawk October 2016
  • Hi Deb, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I was on level 850 something and the game froze. I had to restart at the beginning. Still have the Comment by MarkHawk October 2016
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