MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Su, I have checked your game account and located your transactions: 27/09/16, 02:02:02 - Sugar Track reward: +1GB - In your account: 6GB 29/09/16, 09:04:28 - Sugar Track reward: +1GB - In your account: 7GB 03/10/16, 14:35:03 - Sugar Track reward: +1GB - In your account: 8GB 04/10/16, 09:58:00 - Wheel Of Booster: -7GB…
    in Left with 1 gold bar after update Comment by MarkHawk October 2016
  • Hi Kc, I am sorry that you have experienced an issue with your winnings in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind…
    in Does some one answer emails??? Comment by MarkHawk October 2016
  • Hi Jeannette, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…
    in Purchase Not Credited Comment by MarkHawk October 2016
  • Hi Paul, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Facebook sync problem Comment by MarkHawk October 2016
  • Hi Ilovelucy, In-game functionality, tournaments and new features can sometimes be limited to a small group of players. We do this to test new functionality and if all goes well the feature will be available for all. Unfortunately you were not in the group of players to try this feature but it will be available as soon as…
    in My neighbor has the treat calendar and I do not. How do I get it? Comment by MarkHawk October 2016
  • Hi Jim, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Game progress Comment by MarkHawk October 2016
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Secret Cave Level 2 Crashing &/or Glitching... Comment by MarkHawk October 2016
  • Hi Skisioux, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in New iPad does not lad candy crush progress Comment by MarkHawk October 2016
  • Hi Osueric27, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost my progress with new phone. Comment by MarkHawk October 2016
  • Hi Britney, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost all data Comment by MarkHawk October 2016
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