MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Fanny, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost all my progress Comment by MarkHawk October 2016
  • Hi Meliss, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I got a new iPad and when I try to play it starts at Level 1. How do I get back to the level I was a Comment by MarkHawk October 2016
  • Hi Kurt, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Candy Crush Jelly Lost Progress Comment by MarkHawk October 2016
  • Hi Chyna, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Progress lost...help Comment by MarkHawk October 2016
  • Hi Igor, Thanks for your question. We are currently in the process of updating King.com with new games and features. In the meantime I suggest you play Candy Crush Jelly Saga and Farm Heroes Super Saga on Facebook or on your mobile device. Please follow these links to play on Facebook: Candy Crush Jelly…
    in Games Comment by MarkHawk October 2016
  • Hi Izzy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in how do i get past roadblock86 on farm heros super saga i have been stuck for several days x Comment by MarkHawk October 2016
  • Hi Mars, I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind…
    in Losing a level due to freezing during purchase (FREQUENT) Comment by MarkHawk October 2016
  • Hi Mildred, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I have lost all of my levels and I'm now back to level one. Help. Comment by MarkHawk October 2016
  • Hi RheaB, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Soda Crush reset to level 1 Comment by MarkHawk October 2016
  • Hi Kiara, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in May I please have my missing levels restored? Comment by MarkHawk October 2016
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