MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi nickers, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost progress and boosters Comment by MarkHawk October 2016
  • Hi Jeannie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Back to level 1 .....help Comment by MarkHawk October 2016
  • Hi Elanna and Steven, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost levels on Blossom Blast Saga Comment by MarkHawk October 2016
  • Hi Monik, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I lost my playing level Comment by MarkHawk October 2016
  • Hi Kellio, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in Refund on purchases Comment by MarkHawk October 2016
  • Hi Alaya, Thanks for your feedback :-) I'm glad the issue has been solved. Feel free to create a new question on King Care in case we can assist further in any matter. Kind regards, - Mark, Team King Care
    in Candy crush Comment by MarkHawk September 2016
  • Hi Ra, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in finished a level but my icon won't advance to the next Comment by MarkHawk September 2016
  • Hi Zondy I have checked your game account and located your transactions: 29/09/16, 08:58:25 - Purchase 50 Gold Bars - In your account: 52 Gold bars 29/09/16, 08:58:27 - In-game purchase for Bomb Coolers, 18 Gold bars - In your account: 34 Gold bars All times are in CET - Central European Time. All transactions were made…
    in Didnt get all of the gold bars purchased Comment by MarkHawk September 2016
  • Hi Angie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in candy crush will not open on my FB page but will on my partners FB page and using same laptop Comment by MarkHawk September 2016
  • Hi Lisa, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I lost all 1300 levels of candy crush when switching my phone. Help! Comment by MarkHawk September 2016
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