MarkHawk

Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in how can i restore level 1470 on my android phone without fb?please help me to resolve this problem. Comment by MarkHawk September 2016

Hi Andrew, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in I was playing Candy Crush (level 1958), purchased gold to extend level and froze - Get gold Back? Comment by MarkHawk September 2016

Hi Hùng, I have sent you a private message, so that we can handle your request. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to reset your game account. Kind regards, - Mark, Team King Care

in Delete data on facebook Comment by MarkHawk September 2016

Hi Yakov, I can assist in getting the game progress back in Farm Heroes Saga. Please notice that we require direct contact from a player in order to verify ownership of the game account. This can be arranged by letting the person with the issue log into King Care and post a request to have the levels restored. Once done a…

in My wife lost her phone. She is not in Facebook. Is it possible to return her level in Farm Heroes? Comment by MarkHawk September 2016

Hi Cruzela, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in Treat calendar resets after day 4 Comment by MarkHawk September 2016

Hi Virgold, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in level Candy crush different from Fb and android App Comment by MarkHawk September 2016

Hi Thomas, Thanks for your feedback which has been send to the Game Studio for Candy Crush Saga. We are always striving to create levels which are balanced between challenging and fun to play. Kind regards, - Mark, Team King Care

in Level 1132 impossible for color blind? Comment by MarkHawk September 2016

Hi Matildablayd3, I can assist in getting the game progress back in Candy Crush Soda Saga. Please notice that we require direct contact from a player in order to verify ownership of the game account. This can be arranged by letting the person with the issue log into King Care and post a request to have the levels restored.…

in Wrong Facebook sync Comment by MarkHawk September 2016

Hi Faryal, I have checked your player account and found the following transactions: 23/08/16, 19:16:10 - You won 1 Gold bar in Sugar Track - In your account: 17 Gold bars 09/09/16, 23:03:45 - You won 1 Gold bar in Sugar Track - In your account: 18 Gold bars 11/09/16, 23:36:30 - You used 18 Gold bars for extra time on time…

in can you please restore my gold bars? Comment by MarkHawk September 2016

Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

in Bought the 6.99 special and only received the gold bars, how do I get the rest of it? Comment by MarkHawk September 2016

MarkHawk
Community Manager

Comments

MarkHawk Community Manager

Comments

MarkHawk
Community Manager