MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Peg, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I lost all my history and started from beginning. I restarted phone and logged in w facebook but no Comment by MarkHawk July 2016
  • Hi Sofien, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I sas un Level 1600 and now iam in level 1 Comment by MarkHawk July 2016
  • Hi Isha, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in What the heck?! Why am at level 1?! Comment by MarkHawk July 2016
  • Hi Barb, I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind…
    in I have just used bars to buy lives and i didnt get them but they were removed HELP Comment by MarkHawk July 2016
  • Hi Lirt, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in progress Comment by MarkHawk July 2016
  • Hi Shakira, Our Technical team has carefully investigated this issue and unfortunately the error is on Google's side. Here at King we do not take direct payment from players when they make purchases in our games on their Android device. All purchases are handled directly by Google's payment platform and unfortunately, as…
    in Purchases for 79p don't work EVER! Comment by MarkHawk July 2016
  • Hi PicetCol, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost progress while Sync Facebook Comment by MarkHawk July 2016
  • Hi Ligia, I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in hello come a time playing candy crush saga and I love .. Comment by MarkHawk July 2016
  • Hi Ewa, Indeed the levels in Candy Crush Soda Saga are increasing in challenge and level 753 can be tough to complete. Given the exceptional progress you have made through the game so far though, I'm sure that with the right blend of skill, strategy and a dash of luck you will be up to the challenge. In many cases you'll…
    in Delar King! What is the point by doing levels that are so extremely difficult as 753 at Candy Crush Comment by MarkHawk July 2016
  • Hi Jan, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in husbands candy crush account merged with mine how do we fix this he no longer has access to his Comment by MarkHawk July 2016
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