MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi VampireCrusher, In all of King's games you can save up to maximum 5 lives. Some players tried to bypass this by keeping messages with extra lives. These old messages with accumulated lives are stored locally on mobile devices and in case of un/re-installing, crashes, clearing cache or data overwrite, these messages will…
    in UPDATED info needed please RE: Disappearing Lives Comment by MarkHawk June 2016
  • Hi Cynthia, I am sorry that you have experienced an issue with your items in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in Where is all my goodies??!!! Comment by MarkHawk June 2016
  • Hi Pieter, I am sorry that you have experienced an issue with your items in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind…
    in candy crush booster are gone for the 2st time Comment by MarkHawk June 2016
  • Hi Tammy, Your question about level 1779 was merged to the main thread here: https://care.king.com/en/candy-crush-saga/level-1779 King Care is a community site and we try to keep the topics centralized. Kind regards, - Mark, Team King Care
    in This duplicate "wipe out" Comment by MarkHawk June 2016
  • Hi Rajshree, I am sorry that you have experienced an issue with your items in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in Gold bars disappeared!!!! Comment by MarkHawk June 2016
  • Hi Shannon, I am sorry that you have experienced an issue with your purchase in Candy Crush Jelly Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in I purchased the 6.99 special package and received only the gold bars. Comment by MarkHawk June 2016
  • Hi, I am sorry that you have experienced an issue with your purchase in Candy Crush Jelly Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind…
    in Where are my purchased items? Comment by MarkHawk June 2016
  • Hi, I am sorry that you have experienced an issue with your game progress in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.…
    in I went from level 651 to level 14 Comment by MarkHawk June 2016
  • Hi, I am sorry that you have experienced an issue with Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…
    in I can't buy 50 "goldsticks" Comment by MarkHawk June 2016
  • Hi Tamjoy, I am sorry that you have experienced an issue in Farm Heroes Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…
    in Farm Heroes took my gold bars but didn't give me extra lives Comment by MarkHawk June 2016
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