MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi, Kindly respond to the message we have send previously so I can help you. Please click on the mail icon, top right corner of the screen and get back to me with the requested details. Kind regards, - Mark, Team King Care
    in Why did you steal my boosters ? Comment by MarkHawk May 2016
  • Hi Manuel, Android Nutella is still in development phase and as such you might experience issues and glitches until the OS is fully stable and ready for final release. I suggest you play the games on either Facebook, King.com or from a mobile device with an OS version equal or higher than 1.0 Kind regards, - Mark, Team…
    in No sound fx on Candy Crush Saga and Soda after upgrade Xperia Z3 Android N Developer Comment by MarkHawk May 2016
  • Hi Felicia, The easiest way to disable the notifications on Android is to press and hold the notification. After 2 seconds there will appear a small info icon to the right of the notification. Simply click the info icon and from here you can choose to disable notifications from the app. This trick works on most apps in…
    in Disable life notifications on Candy soda crush Comment by MarkHawk May 2016
  • Hi Sus, Thanks for your feedback which has been send to the Game Studio for Pet Rescue Saga. Kind regards, - Mark, team King Care
    in annoying animated arrows Comment by MarkHawk May 2016
  • Hi, Please see the message I have previously send you. Kindly click on the email icon top right corner and reply with the requested details so I can help you out. Kind regards, - Mark, Team King Care
    in bug: skipped 200 levels after synchronisation Comment by MarkHawk May 2016
  • Hi terranova11, If you have the game connected to Kingdom (orange button with the golden crown) then all your progress, highscores and gold bars are automatically stored online on King's server. You can verify this by going to King.com from a stationary computer - just log in with the email address and password you use in…
    in can't synchronise king account on android tablet Comment by MarkHawk May 2016
  • Hi Mike, Unfortunately the Development Team for Candy Crush Saga does not have the option to make different versions of the game. You will however still be able to enjoy the game on Facebook and King.com - just make sure you have the game connected online and you can continue playing on a stationary computer. Kind regards,…
    in light version of Candy Crush for iPad 2? Comment by MarkHawk May 2016
  • Hi Shmoo5_123, Kindly see the message we previously send you. You will find the message icon top right corner of the screen. Kind regards, - Mark, Team King Care
    in My gold bars Comment by MarkHawk May 2016
  • Hi Jason, Thanks for your feedback which has been send to the Game Studio for Candy Crush Saga. In case you are interested then I'll suggest you check out Candy Crush Soda Saga and Candy Crush Jelly Saga - both are optimized in colors and game element shapes. Kind regards, - Mark, team King Care
    in Red Green color blind and candy crush bombs... Comment by MarkHawk May 2016
  • Hi Jo Ann, Some of King's games has offers for connecting your devices or for playing certain levels. For Candy Crush Soda Saga we offer 50 Gold Bars if you sign up on King.com and sync your progress. Please follow the steps shown in this video from Pete Peppers and you will receive 50 Gold Bars:…
    in No gold bars were received on my windows 10 pc. Why Comment by MarkHawk May 2016
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