MarkHawk

Hi Vera, Sorry to hear you did not receive your purchased items. Thanks for getting back to us with the requested details so we can solve this matter.

in Never got credited Comment by MarkHawk March 2016

Hi awinny, you now have all Animal Helpers available.

in Animal helpers not showing up in levels Comment by MarkHawk March 2016

Hi Vinny and Earl Burgett - I have located your game accounts and fixed the issue. Kind regards, Mark

in Animal helpers not showing up in levels Comment by MarkHawk March 2016

Hi, Thank you for your question. I’m sorry but for the moment King Care is only available in English and Spanish. Please visit the following site where you can check out the help and FAQ sections: http://candycrushsodasaga.com/help/fr I hope that you are able to find your answer there. Kind regards, Mark, Team King Care

in blocage au jeu 745 Comment by MarkHawk March 2016

Hi Barbara, Sorry to hear you did not receive your purchased items. Thanks for getting back to us with the requested details so we can solve this matter.

in Purchase not happening Comment by MarkHawk March 2016

Hi Artistico, Thank you for your question. I’m sorry but for the moment King Care is only available in English and Spanish. Please visit the following site where you can check out the help and FAQ sections: http://petrescuesaga.com/help/it I hope that you are able to find your answer there. Kind regards, Mark, Team King…

in salvare i cuccioli Comment by MarkHawk March 2016

Hi SusanIsaJackson, Boosters and lives cannot be transferred through devices. I suggest you use the boosters on your iPad if needed before continuing playing on Facebook or King.com Candy Crush Soda Saga currently has 725 levels available. You might have an old version of the game installed so I suggest you update the game…

in I show 89 candy crushers on ipad, and only 1 on pc when I play. Comment by MarkHawk February 2016

Hi SagaCrushed1, Congratulation in having completed all current levels in Candy Crush Jelly Saga! :-) We're currently putting final touches on the new levels which will be released here in the beginning of March month. I can't give you the exact date but if you check our Facebook page you'll be the first to know. Our…

in King,are there more levels besides 160 on mobile for Jelly? Comment by MarkHawk February 2016

Hi Cássia, Thank you for your question. I’m sorry but for the moment King Care is only available in English and Spanish. Please visit the following site where you can check out the help and FAQ sections: http://petrescuesaga.com/help/pt I hope that you are able to find your answer there. Kind regards, Mark, Team King Care

in a três dias peço aos meu amigos ajuda para desbloquear uma fase e não estou estou recebendo as ajuda Comment by MarkHawk February 2016

Hi Vicat Henderson, Please see the message we've send you so we can help you out.

in In app purchase problem Comment by MarkHawk February 2016

MarkHawk
Community Manager

Comments

MarkHawk Community Manager

Comments

MarkHawk
Community Manager