MarkHawk

Community Manager

Hi, Sorry to hear you did not receive your Gold Bars. Thanks for getting back to us with the requested details so we can solve this matter.

Hi Bugili, Thanks for getting back to us with the requested details so we can solve this matter. No need to sign in with Facebook - the issue is related to your game account.

Luciane and Marci; your animal helpers has been released. I wish you lots of fun playing Farm Heroes Saga.

Hi Marc, Sorry to hear you've experienced an issue with boosters in Candy Crush Saga. Thanks for getting back to us with the requested details so we can investigate the issue.

Hi Marie, Depending on where you are located only the following payment methods are available: VISA, Mastercard, American Express, DaoPay, Paysafecard, uKash, SOFORT, Online banking and payment through your mobile. I suggest you use the FB Game card for other games on Facebook or that you get your card refunded. Please see…

Hi Gemma, Hi Gemma, Sorry to hear you did not receive your purchase. Thanks for getting back to us with the requested details so we can solve this matter.

Hi parlady99, Thanks for your feedback. Please notice that we are currently investigating the level as it might freeze during game play. Kindly monitor this thread for updates: https://care.king.com/en/candy-crush-saga/level-1317-in-candy-crush-froze-every-time Thanks for your patience and understanding.

Hi Pratdesaba, Thanks for highlighting this to the King Care Team. We will be investigating this for you. We appreciate your patience and understanding until the issue has been investigated. Until then I suggest you play the level on King.com - https://king.com/#!/play/candycrush

Hi, Thanks for highlighting this to the King Care Team. We will be investigating the issue. Please play the level on a mobile device until the issue has been resolved.

Hi, All requests for animal helpers has been addressed. Kindly add a comment to this thread if you have trapped animal helpers and we'll help you out. Thanks