Comments
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@2311595878, It looks like you will need to contact the Pkayer Support Team for technical help. Please email them (HERE) and be sure to include your Game ID in your message.
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@2311595878, On your new phone, tap on the "Retrieve my progress" link and use your King account credentials to login. Let me know if your progress returns.
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Hello @abc2005 and Welcome to our Community! You will need to contact Player Support regarding this issue. You can contact them directly through the game's settings menu. Tap on the 'Settings' gear icon, then select 'Help Center' and 'Contact Us.'
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@2311595878, Did you try the following on your new phone with your King account when you open your Candy Crush Saga app? Tap on “Retrieve My Progress/Save My Progress.” Log in with your email address and password to get your progress back.
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Hello @walk_097 and Welcome to our Community! The short answer to your question is "No!" There are currently no features in Candy Crush that offer real money or paid rewards in exchange for gameplay. All in-game rewards come in the form of boosters, gold bars, or other in-game items. If you’ve seen or heard anything…
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Hello @ajoke222, and Welcome to our Community! Please check out the game tips by tapping 👉HERE👈.
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@2311595878 , Did you create a king.com account from your old phone? If so, then you should be able to install the Candy Crush Saga app on your new phone and use the login credentials for your king.com account to get your progress and gold bars back, but your boosters remain on your old phone. You can continue to use the…
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https://community.king.com/en/candy-crush-saga/discussion/comment/3374995#Comment_3374995 @blklwr, You have received your badge for passing level 14000 in Candy Crush Saga. You will find it on your profile page (tap on your Community avatar). You can also claim the badges for previous milestones by tapping on the…
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@VobBrown, Welcome to our Community! Your issue might be related to your device rather than the game. So, we first suggest trying the following standard troubleshooting steps: - ensure you have a stable Internet connection - check your free memory on your device, you need at least 2 GB - clear your game cache (do NOT…
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Hello @LoraHolombo and Welcome to our Community! We have a topic in our Help Center that describes the process for changing your payment options. Tap 👉HERE👈 to be redirected to that topic. Once there, tap on the tab for your device, and then scroll down to the topic on "How to change my payment information…"
