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why candy crush keep saying no internet access
@VobBrown, Welcome to our Community!
Your issue might be related to your device rather than the game. So, we first suggest trying the following standard troubleshooting steps:
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT delete data — your boosters are stored locally on your device and will be lost)
- check for updates for your game app and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on. Sometimes, a simple restart can resolve temporary connection glitches.
If these suggestions don't solve the problem, the issue could be a problem with the game's connection settings or a temporary issue with the app itself. Here's how to troubleshoot:
1. Check App Permissions: Make sure Candy Crush Saga has permission to access the Internet in your device's settings.
2. Update the App: Outdated app versions can have connection issues. Check for updates in the app store.
If you've tried all the above steps and the issue persists, please contact Customer Cart for further assistance using the link below:.
https://soporto.king.com/contact
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…