QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/513692/why-can-t-i-log-back-into-my-account Hey there! Sorry that you’re running into this, that’s really frustrating. When you say it’s giving you a “wrong password,” did you change your email or password recently? Also, are you logging in with a King account,…
    in Why can’t I log back into my account Comment by QueenB November 21
  • https://community.king.com/en/candy-crush-saga/discussion/513685/acct-verification-email-has-not-been-sent Hi Aries 👋 I’m really sorry you’re having such a frustrating time with. Just so I understand correctly, is this verification email for: • a brand-new King account, or • an older account you’ve been using for years?…
    in Acct verification email has not been sent Comment by QueenB November 21
  • Hello and welcome to the Community @Susana0703 Thank you for your message. We do most of our conversations in English here so everyone can understand and join in. Could you please re-post your question in English? That way one of us can help you properly 😊 From what I can understand, you’re stuck on level 18366. Some…
    in Nivel 18366 Comment by QueenB November 21
  • Hi there @FayRobinson👋 Thanks for reaching out. I know how frustrating it is when you check a level online and it doesn’t look like what you have in your game. Just a heads-up: levels in Candy Crush are updated and rebalanced regularly, so the version you see on YouTube or on fansites is often an older version. What you’re…
    in Level 18081 is different than mine on candy crush help Comment by QueenB November 21
  • https://community.king.com/en/candy-crush-saga/discussion/513662/yeu-c%E1%BA%A7u-khoi-ph%E1%BB%A5c-ti%E1%BA%BFn-trinh-candy-crush-saga Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question…
    in Yêu cầu khôi phục tiến trình Candy Crush Saga Comment by QueenB November 21
  • https://community.king.com/en/candy-crush-saga/discussion/513658/hay-un-virus-en-mi-juego Hi there 👋 Thank you for your message! Just a quick note: our Community conversations are in English, so more players can understand and jump in to help. In the meantime, here’s some guidance based on what you shared: I understand…
    in HAY UN VIRUS EN MI JUEGO 😒 Comment by QueenB November 20
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3438496#Comment_3438496 Hi there, and thanks for taking the time to share your thoughts. I can hear how passionate you are about the experience, and I appreciate you explaining what stood out to you while playing the event. Players approach Candy in lots of…
    in 🎶 Wake Up, Rehearse, Perform – Music Season Is Here 🥳 Comment by QueenB November 20
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3438245#Comment_3438245 Hi @SgrCandj 👋 You can unlock the new Vanity Rewards by collecting tapes during the Music Season. Every time you finish a set of three tapes, you’ll earn a special reward, including the profile frames and avatar. If you’d like the…
    in 🎶 Wake Up, Rehearse, Perform – Music Season Is Here 🥳 Comment by QueenB November 20
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3438436#Comment_3438436 Very happy to hear this and thanks for letting us know 🤗
    in Tournament scoring reverts to -5 - (Edited by CM: FIXED)! Comment by QueenB November 20
  • https://community.king.com/en/candy-crush-saga/discussion/513656/i-didnt-receive-my-purchase Hi there 👋 Could you tell us what kind of purchase you made? Was it something you bought with Gold Bars inside the game? Or was it a purchase from the store (like a bundle or booster pack)? This helps point you to the right…
    in I didn't receive my purchase Comment by QueenB November 20
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