QueenB

Community Manager

Comments

  • Hi @Vikeslvr and welcome to the community 😊 Thanks for letting us know about this. Since this involves a purchase through Google Play Pass, the best thing to do is to contact our Player Support team so they can check the transaction and make sure the bundle is correctly added to your game. You can reach them directly from…
    in Didn't get in app purchase on candy crush Comment by QueenB 8:24AM
  • Hi @islandGirl75 😊 Sounds like your aunt really made the most of those Multiplier Tokens 😅 Those boosts can go quickly if you’re on a good run. Also, congrats on making it through the Qualifiers without spending any Gold Bars, that’s impressive! 👏 Now the First Knockouts are where things really start heating up. Good plan…
    in 🌟 Candy Crush Saga All Stars 2026 – Official Tournament Overview 🌟 Comment by QueenB March 11
  • Hi again @14721554323 👋 I’ve merged your new post with your previous discussion so everything stays in one place. As mentioned in the reply below, video ads are not a permanent feature in Candy Crush Saga, and they are not available for every player or every account all the time. Because of that, the Community team cannot…
    in I want to see ads in Candy Crush Saga, but what should I do? Comment by QueenB March 11
  • Hi @islandGirl75 You can request your All Stars 2026 badge 👉 HERE and I'll make sure to approve it 😉
    in All Stars Badge Comment by QueenB March 11
  • Hi @venkatamadav 👋 Wow, congratulations 🎉 Getting your first Pin set is a big milestone, and it looks like you completed the Spring Beginnings collection too, that’s awesome 🌸✨ And reaching level 500 on the same day? Double celebration 🥳 Thanks so much for sharing your progress with us. It’s always fun to see players…
    in PIN 📍 SET 📐📐📐 Comment by QueenB March 11
  • Hey there @anthem218 👋 We’ve got some sweet news to share 🍬 A new feature called Pin Swap has recently been introduced in Candy Crush Saga, where players can trade duplicate Pins to get a new one during the event. So if you end up with duplicates while collecting your sets, you may now see an opportunity in-game to swap…
    in Pin Trading Comment by QueenB March 11
  • Hi @Busin 👋 Sorry to hear this has been happening. Let’s try a few quick checks that often help with freezing issues: • Make sure your game app is updated to the latest version • Restart your device • Check that your device has enough free storage space • If you’re playing on mobile, try switching between Wi-Fi and mobile…
    in Freezing the game Comment by QueenB March 11
  • Hi @Deal_One 😊 Thanks for sharing the screenshot. The Daily Treat Machine normally resets around midnight and takes your device’s time zone into account. If you occasionally see it appear slightly later, it can sometimes be related to time zone syncing or when the game refreshes after opening. If you notice this happening…
    in Daily Treat Machine Comment by QueenB March 11
  • Hi @JohnGalt2 👋 Thanks a lot for taking the time to share this and explain what’s happening, that’s really helpful. Since the purchase is made through Amazon, it sounds like something may be going wrong on their side when generating or delivering the access code for the second gift card. It’s good to hear they’re already…
    in Amazon Gift Cards on Candy Crush Comment by QueenB March 11
  • https://community.king.com/en/Mod-corner/discussion/comment/3494642#Comment_3494642 Hi @Catscan 😊 Sorry to hear you’re having trouble loading the game. Since this discussion you commented on is quite old, I've split your comment so we can start fresh and it would really help if you could share a bit more information so we…
    in Game not loading Comment by QueenB March 10
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