QueenB

Hi Ravikant827920 and welcome to the community 😊 Thanks for reaching out! Could you please share a bit more about what’s happening when you see the "time up" message? For example: Is it during a timed level? Are you running out of time while trying to complete a goal? Let us know so we can understand better and help you…

Hi Deanna_DeGeest, Thank you for sharing your feedback. Candy Crush is designed to be playable for free, but we know some levels can feel challenging without extra help, like boosters or moves. If you're finding it tough to move forward, try looking out for free events, rewards, or timed boosters in the game, which can…

Hi truning and welcoem to the community 😊 Thank you so much for sharing your thoughts. I’m sorry to hear that some levels are feeling a bit too tough right now, it’s always our goal to make the game fun and enjoyable for everyone. I’ll pass your feedback along to the team, as they’re always working on improving the balance…

Hi @Mustafaabcdef, and welcome to the Community 😊 The Candy Circuit feature is a new fun challenge (that is currently being tested and not available for everyone yet) where you need to solve different codes to open chests and win rewards. Here's how it works: How to Play: Earn Charges: Play and win levels to earn "charges"…

Hi @elnyno9421 😊 Thanks for sharing your question about the "fish" candy! This was actually part of a test feature that the team was trying out. The good news is that they’re still working on it, so hopefully, it’ll make a comeback soon 🤞 We appreciate your patience while the team works on improving and finalizing features…

Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for…

Hi Peter, Yes, that is correct! We can now only play new levels for this feature and I have already shared your feedback regarding this but I can't promise you any changes unfortunately.

Hey everyone 😊 Thanks for bringing up the change with the fish feature. This is actually part of a test being rolled out for a small group of players. Just as @MannyFae mentioned, it is designed to balance the new feature that allows you to make a fish by matching four candies. Here’s what’s new: 2x2 Matches Create a…

Hi there, If the issue persists, you can also reach out to Player Support directly: Open Candy Crush Saga, go to Settings (gear icon). Tap the ? (Help Center). Select a topic like Purchase/Gold Bars Issues and scroll to the bottom to tap Contact Us. Hope this helps 😊

Thank you for reporting this 🙏 I'm checking with the studio to see if this is an error or intended 🤔 I'll keep you all updated as soon as I know more!