QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3149491#Comment_3149491 Lovely, thanks for letting me know and I will ping Player Support again and see what they can do with the missing gold bars from the past two months 😉
    in No 100 gold bars yet. Comment by QueenB September 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3149230#Comment_3149230 Hi BreJack, Thanks for letting me know and I will get Player Support to look into it and send you what's' missing 😉 Keep an eye on the game 😊
    in No 100 gold bars yet. Comment by QueenB September 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3149415#Comment_3149415 Thanks for the tag Christine 🙏 I'll go ahead and report this level to the team for further review. https://community.king.com/en/candy-crush-saga/discussion/466845/level-3628-your-thoughts Candyland78, have you been able to pass the…
    in Level 3628 your thoughts??? Comment by QueenB September 2024
  • https://community.king.com/en/pet-rescue-saga/discussion/466788/the-game-loads-but-wont-open Hi @conny3, I’m sorry you’re having trouble with the game. Here are a few steps you can try: Clear Cache: Clear your browser or app cache to help with loading issues. Check for Updates: Make sure your browser, app, and device are…
    in the game loads but won't open Comment by QueenB September 2024
  • Hi everyone! We’re currently experiencing an issue with the Episode Race! If you're affected, you might receive a pop-up about a new race, but that race is not starting. We’re sorry for any inconvenience caused. The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing…
    in Why won't my Episode Race start? (Edited by CM: Fixed)! Comment by QueenB September 2024
  • https://community.king.com/en/candy-crush-saga/discussion/466690/seasonal-event-on-the-way Hi @SneakyMelonFireDuck, Yes, we’re saying goodbye to summer and welcoming fall with open arms 🍂 Something awesome is on the way, so stay tuned for some exciting seasonal events coming soon and keep an eye out in the game and here of…
    in Seasonal Event on the way? Comment by QueenB September 2024
  • Thanks for the tag @christinewupp 😉 Hi @king260 and thanks for reaching out to us! The Reward Rustle event you’re participating in rewards boosters, not Gold Bars. The "Gold" text you’re seeing refers to the tier you ended up in, not the rewards. There are three tiers in the event: Gold, Silver, and Bronze. Gold is the…
    in Winning the GOLD Comment by QueenB September 2024
  • https://community.king.com/en/pyramid-solitaire-saga/discussion/466494/my-app-won-t-open Hi @Pennipaws, Sorry to hear you're having trouble with Pyramid Solitaire Saga. Here are some steps you can try: Restart Your Device: Sometimes a simple restart can fix issues. Update the Game: Ensure you have the latest version of the…
    in My App won’t open Comment by QueenB September 2024
  • https://community.king.com/en/pet-rescue-saga/discussion/466360/gold-bars Hi pbeast416, Sorry to hear you're having trouble using your gold bars. Could you please provide more details? For example: Are you seeing any error messages when trying to use the gold bars? Is this happening on a specific level or game feature?…
    in Gold bars Comment by QueenB September 2024
  • https://community.king.com/en/pet-rescue-saga/discussion/466230/why-did-my-grow-your-pet-end-after-one-day Hi blossomj, The "Grow Your Pet" event may have ended because the event's time ran out. These events are usually time-limited, so if it ended after one day, the timer likely reached zero. If you missed it, don’t worry…
    in Why did my grow your pet end after one day? Comment by QueenB September 2024
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