QueenB

Community Manager

Sorry to hear this is happening Cat but have you tried clearing the cache of your browser or tried a different one? Have you also by any chance tried restarting your PC?

Welcome Tony 🤩

Hey Tom and welcome to the community 😀 Bear in mind that purchase details are secured by the provider you are using. If you play on Apple devices, that would be iTunes/Apple ID and if you use Android, Google Play Store is where your payment details are stored. King does not have control over that so it might be worth…

Sorry to hear about this but what kind of issue do you get? Do you get any error message? Which device do you play on? Are you having issues when using Gold bars for extra moves, to buy boosters or lives? If you can share any screenshots showing any error message you are getting, please share so we can have a closer look,…

Hello and sorry to hear this happened again! It can also happen if you are replying to someone by using the reply button and the person you are replying to has a lot of tags on their comments. Either way @christinewupp, looks like your comment has been approved and we'll address this glitch with our provider.

Hello Elsa 🤩 I was hoping you would join the contest so I'm thrilled to see you have entered. Your involvement means a lot to us and wishing you good luck 🤗 👑🐝

Wow 😃 your collection of Denize and Gummi Dragon fan art is truly impressive and inspiring! Your dedication to creating and sharing such wonderful artwork is truly commendable. We're delighted to see the enthusiasm you have for Denize and the Gummi Dragon. Denize is a beloved character in our game, and we're thrilled that…

Thank you Crushers for these lovely and sweet entries 🤩 I can't wait to share this with the Candy Crush Saga Studio! Keep them coming, the final date for submissions will be 18th of August 😉 👑🐝

Welcome Crusher and happy to have you here 🤩

Hi @pooh6299 and welcome to the community 😃 I'm not sure I understand what you mean about your game automatically went to minimum, can you share a screenshot so we can see how it looks like? Thanks 😉