QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/505014/candy-crush-will-not-load-my-devices-unless-i-uninstall-and-reinstall-i-need-help Hi @nanapaula1663 We understand how frustrating that must be! Reinstalling the game is generally safe if your progress is saved to a Facebook or King account but please keep in…

https://community.king.com/en/candy-crush-saga/discussion/505012/levels-not-updating Hi @zishaan and welcome 😊 Could you share a few more details so we can better understand the issue? What’s the last level you completed? Are you using more than one device? Are your devices connected to Facebook or a King account? Have you…

https://community.king.com/en/candy-crush-saga/discussion/505011/i-can-not-get-the-weekly-contest-gifts Hi @henrynihon Thanks for reaching out. Could you tell us a little more about what happened? Did the game freeze or crash? Were you unable to claim a reward you earned? Did you see any error message? The more details you…

https://community.king.com/en/candy-crush-saga/discussion/505010/my-progress-is-not-update-to-another-device-android-and-pc Hi @athikom Thanks for your message and welcome to the Community! Could you please give us a few more details so we can better assist? For example: Which level are you currently on? Which devices are…

https://community.king.com/en/candy-crush-saga/discussion/comment/3373825#Comment_3373825 Excellent 🙌 Thank you very much for getting back to us so fast 🤗

Hi @Bernadine and @DaveNastase 👋 Thanks so much for continuing to share your updates and I'm really sorry to hear you're still seeing a mismatch between your devices. We've been actively investigating this syncing issue and made a few adjustments behind the scenes earlier today. Could you both please check your game again…

https://community.king.com/en/candy-crush-saga/discussion/comment/3373814#Comment_3373814 Noted 🫡 I'll pass on the feedback 😉

https://community.king.com/en/candy-crush-saga/discussion/comment/3367690#Comment_3367690 https://community.king.com/en/candy-crush-saga/discussion/comment/3373375#Comment_3373375 Hi @Ann_Painter 👋 Thanks for jumping in here and yes, @sysmom is absolutely right! The Booster Wheel (along with Sweet Cinema) is currently part…

https://community.king.com/en/candy-crush-saga/discussion/504778/im-glad-to-see-denize-being-brought-up-again-on-the-games-facebook-page Hey @snakegore999 🐉 So glad you caught that and chimed in! It's always great to see how much love Denize still gets from the community 💜 You're absolutely right, there’s something iconic…

https://community.king.com/en/candy-crush-saga/discussion/comment/3373746#Comment_3373746 Hi @N_R, Just jumping in to echo what @MannyFae already pointed out (great spot, by the way 🕵️‍♀️). What you’re missing here are the Sugar Coats, those are the pink coatings that appear on top of candies. In your level, the final 4…