QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/498441/very-frustrated-with-pins Hi lolliR and Welcome to the Community 😃 Thanks for sharing how you’re feeling, I can totally understand the frustration, especially being just one Pin away after putting in so much effort. Out of curiosity… do you think a…
    in 📌 Introducing Candy Pins – A New Way to Collect & Earn Rewards! Comment by QueenB May 21
  • https://community.king.com/en/candy-crush-solitaire/discussion/498334/bubble-gum-issue Hi Edo666, I follow up question from the studio, did you happen to change Teams recently?
    in Bubble gum issue Comment by QueenB May 21
  • https://community.king.com/en/candy-crush-saga/discussion/498400/why-is-my-score-not-being-updated Hi there Jarpen101 and thanks for reaching out! We'd love to help you with your score not updating, but could you please share a few more details so we can better understand the issue? Is this happening in a specific event or…
    in Why is my score? Not being updated? Comment by QueenB May 21
  • https://community.king.com/en/candy-crush-solitaire/discussion/498334/bubble-gum-issue Hi Edo666, Thank you so much for sharing your feedback and for the screenshot and I’m really sorry to hear that your progress isn’t showing correctly in your team’s total. That definitely shouldn’t be happening, especially with prizes on…
    in Bubble gum issue Comment by QueenB May 21
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3328589#Comment_3328589 https://community.king.com/en/candy-crush-saga/discussion/comment/3328612#Comment_3328612 Thanks so much for reporting this, and sorry to hear the ad is causing that kind of trouble 😔 This issue with the Temu ad has already been…
    in Temu ads just repeat forever. The X button takes you to their web(Reported to Ads Team)! Comment by QueenB May 20
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3328575#Comment_3328575 Thanks for the great follow-up question! I checked with the team and here’s why the form asks for personal info like email upfront: The tool we’re using to run this study requires an email in order to invite players to take part in…
    in Scam? 150 Gold Bars?? Comment by QueenB May 20
  • Hi everyone 😃 I’ve checked with the team, and I can confirm it’s legit – it’s part of a research study. However, not everyone who fills out the survey will receive 150 Gold Bars. To get the reward, you must be selected and also complete the video call. The personal questions are only for recruitment purposes, to help the…
    in Scam? 150 Gold Bars?? Comment by QueenB May 20
  • Thanks so much for tagging me @Carol-38 and sharing this! @Ctrillzan @Imrich I’m currently looking into to this and will update you as soon as I have more info. Really appreciate your patience while we investigate 🙏
    in Scam? 150 Gold Bars?? Comment by QueenB May 19
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3328111#Comment_3328111 Thanks so much for sharing this Christine, your detailed explanation and screenshots are incredibly helpful. I've passed this on to the developers, highlighting how it affects both gameplay and learning for players who are still…
    in 🐟 You Asked, We Listened – The Fish Just Got Better! Comment by QueenB May 19
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3327613#Comment_3327613 https://community.king.com/en/candy-crush-saga/discussion/comment/3327844#Comment_3327844 Thanks everyone for taking the time to share your thoughts 🙏 I’ve been reading through all your feedback on the Delicious Dash and I’ve passed…
    in Undelicious Dash Comment by QueenB May 19
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