QueenB

Community Manager

Hi there 🙂 What's stopping you from playing now? How can we help?

Hi @Headnurd 👋 That definitely sounds frustrating 🤔 Just to clarify, there’s no authorization needed when using gold bars in the game, so it’s quite easy to accidentally spend them without realizing. For example, sometimes when a level ends and it offers extra moves, it’s possible to tap “Continue” by mistake, which…

You’ve got company in this request @cookiemae 😊 I’m with you on this one and I’ve made sure the team’s aware players would love that feature 😁

Hahaha you got me there 😂 we have this new feature which allows us to schedule post and looks like I got the date wrong 😅

Woohoo, your first tape 🎶 That’s awesome 🥳 two more to go and you’ll have your full set ready to celebrate (and grab that Party Booster and frame) 🎉🍬

Hi @teeweiping 😃 I'm so excited to hear you've made your first tape but looks like your screenshot did not make it here 😥 Could you try to post it again so we can check if there is an issue with this thread? 🤔 Nevermind 😅 I see now that you posted it 😁

Hey @missydanbury 👋 I hear you… some of the higher levels can definitely feel extra tough right now. The team’s been making a few changes to how levels are tuned, so it might feel a bit different from what you’re used to. You’re not alone in feeling this way and we’re passing this kind of feedback along so the balance can…

Hi @CalebMurdock 👋 Thanks for letting me know, and no worries at all, this can happen sometimes if the zoom level on your computer changes by accident. It’s an easy fix though! Here’s how you can adjust it: If you’re using a Windows computer: To make everything bigger, press the Control (Ctrl) key and the plus (+) key at…

Hi @CalebMurdock 👋 Thank you so much for taking the time to share your experience and thoughts with us. I can completely understand how discouraging it must feel to notice changes that make the board smaller and the candies harder to see, especially when you’ve enjoyed the game for so long. Your feedback is incredibly…

So sorry it took us this much time to approve it 😱 We'll try to improve our system so it doesn't have to wait for our approval… In the meantime, can you perhaps skip these as I suspect it's causing your post to go for approval ✦ . ⁺ . ✦ . ⁺ . ✦✦ . ⁺ . ✦ (will test this to see if it gets sent to approval as well 😅)