Snow_Rider

Community Manager

Comments

  • Thank you @Butterfly83🦋! I know how much you love the Care Bears! ☺️💖 Thank you for being so understanding and for always spreading such positive, cheerful vibes across the community. I absolutely loved seeing your collection, it’s adorable!
    in Form Your Team for the Sweetest Challenge Yet! 🍬 Comment by Snow_Rider November 6
  • Hi @Butterfly83🦋 Unfortunately, the sign-ups for the Challenge closed on October 27, and the event has already been running for a few days. We did make one small exception earlier for a player who had asked to join before the challenge officially kicked off (at the end the player didn't show up), but at this stage, it…
    in Form Your Team for the Sweetest Challenge Yet! 🍬 Comment by Snow_Rider November 6
  • Ooops, sorry for making you wait! I've changed the avatar. As it's absolutely optional, let's wait to hear back from @pratimadangol and @Haechan_17 to see if they’d like to change theirs too 😉
    in Team Share 💜 Comment by Snow_Rider November 6
  • Hi @KCullen127! I did my best to keep the teams as balanced as possible. With 25 participants, it wasn’t quite possible to split everyone evenly. After signing up for the challenge, two players didn’t show up. As a result, they automatically opted out of the challenge. That said, I hope you don’t feel discouraged, you’ve…
    in Team Share 💜 Comment by Snow_Rider November 6
  • Hi! We’d love to look into why you’re not seeing the Star Tournament. Could you please share your Game ID with us first? You can find it by following the steps here.
    in “Coming Soon” Glitch Comment by Snow_Rider November 4
  • Alright, I see that @PummyRaj has had the same issue. Could you please share your device model? I'll report it to the team 😊
    in 🧸 Our Cutest Partnership Yet — Care Bears Are Here! 💖 Comment by Snow_Rider November 4
  • Hmm, interesting, thanks for letting me know! 😊 I’ll keep an eye out to see if we get more reports like this. Would you mind sharing your iPad model? Also, try closing all running apps, it can help speed up the game a bit. In any case, I’m really glad to hear the Solitaire team surprised you with this cute season! ☺️
    in 🧸 Our Cutest Partnership Yet — Care Bears Are Here! 💖 Comment by Snow_Rider November 4
  • Hey @Butterfly83🦋! I can tell you’re a true Care Bears fan, and I love that! 🤩 Sure, I’d be happy to update your profile. Just a quick note: once the season ends, I’ll switch your avatar back to the original one 😊
    in 🧸 Our Cutest Partnership Yet — Care Bears Are Here! 💖 Comment by Snow_Rider November 4
  • Hi Witches and Wizards! First and foremost, thank you for keeping your reports coming. We realized we hadn’t shared this earlier, but the Studio is aware of the issue and is already looking into it! As soon as I have more information, I’ll post an update right here. Thank you so much for your bubblific patience and…
    in Cat House Missing Objects: The Sudio is looking into it! 🔎 Comment by Snow_Rider November 3
  • Hello Pet Saver! Thank you so much for taking the time to respond to our survey. Your feedback really helps our Game Studio understand how the new Petopia setup feels for players. If you don’t mind sharing a bit more, could you tell us what you didn’t enjoy about having Petopia every month? I would love to share your…
    in Another Petopia? Comment by Snow_Rider November 3
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