Xarly

Community Manager

Comments

  • Hi @BevF, This is an ongoing issue that we are working hard on fixing.I presume this is happening when playing on Facebook? If so, either you can wait until we find a fix (with Facebook, as it's an issue only affecting their platform) or you can pass the level playing it from any of our other options (King.com, Windows 10…
    in I am on level 529. The game keeps giving me an error and will not let me continue to play. Comment by Xarly July 2019
  • Hey @mysanDondis , Sorry to hear it happened to you and thanks for all the patience! Reward has been sent your way :smile:. Looking forward to seeing you around in the Community! Cheers, Xarly
    in Rewards from bubblegum hill! Comment by Xarly July 2019
  • Hi everyone, Just wanted to confirm Elsa's message from above and apologies in behalf of the team. They are working on fixing it and I hope it works as intended very soon. Thanks for the patience and reports sent our way so far. Cheers, Xarly
    in Error message, " You have experienced an error that we are working hard to fix. Please try again ... Comment by Xarly July 2019
  • Hi @AnaaM94 , No problem at all! I just sent both your way and they should be arriving to your game soon. Apologies and I hope this doesn't happen again :smile:. Cheers! Xarly
    in I didn't get my reward after completing Mr. Toffee's Fair Comment by Xarly July 2019
  • Hi everyone, Just wanted to confirm that this behaviour is under investigation. Sorry I couldn't come back earlier. @Yaz_Milani or @netboy65 , do you still have the issue?
    in Someone is stuck on the throne! Comment by Xarly July 2019
  • Hi there, First and foremost, treat people here with respect if you wish to stay in this Community. @"Pummy Raj" is a great member of this Community and we appreciate and value her presence a lot. She treated you kindly and with respect and I expect you to do the same with her. It's common sense and manners, I'm sure…
    in Soda Squad Con.. Comment by Xarly July 2019
  • Loving the introductions and the variety of people coming in! This is what I love about our games, they reach to people of all kinds and you are all more than welcome! In the end, we are all just trying to have fun together and, in our case, the more, the merrier! @Sosa_mieyc loving your style! We don't have chefs here (or…
    in Don't be shy and say Hi! Comment by Xarly July 2019
  • Oh that's great, @AnaaM94! If you can just attach it on a comment then it would be fantastic. Here is how: You click on the image icon on your text window. (The one on the right) Then you select the image and voilà, once you add some text to your comment I'll be able to check it (and no need to worry about any data, as a…
    in I didn't get my reward after completing Mr. Toffee's Fair Comment by Xarly July 2019
  • Hey @AnaaM94, In order to look at the case, I would need you to at least inform us of what the prizes were so that we can look and see whether or not that's the case, identify the issue and also compensate if needed :smile:. Cheers! (And thanks @Foley1362 for helping her out!) Xarly
    in I didn't get my reward after completing Mr. Toffee's Fair Comment by Xarly July 2019
  • Hi @sara2311, (And thanks @BeckyBubblegum for assisting her so well!) Your case seems to be an individual issue that could be affecting your account, so I suggest you reach out to our Player Support Team. You can do that on the link at the bottom of Contact Us. If you are native english speaker, you can use your native…
    in I lose all the candys Comment by Xarly July 2019
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