Xarly

Community Manager

Comments

  • Heads-up @candysodacrusher! You gave me a good inspiration there and now we have a new competition around that very same theme here. I'd love to see you participate as well since your story is a very nice one. I think both are compatible, calling out the things that need to be better, and celebrating those that are good.…
    in Cupcake Clouds Episode Comment by Xarly October 2019
  • Hi @Harley_Boo88! Welcome to the Community! Winning diagonally has never been an option in Mr.Toffee's Fair, I'm afraid. Horizontal and vertical are the ways to get rewards. Hope my answer helps! Cheers and looking forward to seeing you around, Xarly
    in Can we not win diagonally on this anymore? Comment by Xarly October 2019
  • This is a great initiative @candycrushinit ! Well done and thanks for helping us build an awesome Community every day! I've moved it to the fun area but I encourage everyone to participate :chuffed:. Cheers! Xarly
    in Post your current level and episode! Comment by Xarly October 2019
  • This is great feedback and much appreciated! Soda is a big team with people doing many different things. It's good to hear when the good stuff is also being appreciated. I'll make sure the level designers are aware of your feedback. Cheers @candysodacrusher! Xarly
    in Cupcake Clouds Episode Comment by Xarly October 2019
  • Hi @Annemiek, Closing this thread and this is being discussed here. Cheers, Xarly
    in BLACK SCREEN Comment by Xarly October 2019
  • Hi all, I'm sorry to hear that you are missing the previous gift boxes. As it stands Treasure Goblin is the new feature that is replacing that one. Therefore I cannot give you back the previous way of getting the rewards. Treasure Goblin is a new feature and it's being discussed by the Community here. I'll close this…
    in No presents? Comment by Xarly October 2019
  • Hi all, We are investigating this issue but it's very hard for us to define what's causing it, since it seems to be a connectivity problem. In the meanwhile, since we do not know the exact boosters you had, I've send some gold bars to all of you as a compensation. Cheers, Xarly
    in Why did all my boosters dissapear?? Comment by Xarly October 2019
  •  Hi @kkdemro , That's very unfortunate but we have your back here. After some digging internally I have been able to put you back on the level you were previously on (2591, which is very impressive by the way!). You will see all previous levels now have 2 stars but that is needed in order to back up your progress. I've…
    in Why is my choice only 16.99 Comment by Xarly October 2019
  • Hi @Birre_De_Vos, Welcome to the Community! We don't support gameroom so I'm afraid we cannot help you out on that one. You can play our game on gameroom but it's not a platform that we actively support. If you wish to have the best experience, I suggest playing on Facebook or King.com directly. Cheers, Xarly
    in No more daily boosters, crew, gifts Comment by Xarly October 2019
  • Hi @pants73 , I'm not quite understanding your issue here. If it's related to an accidental purchase, I encourage you to go here, where our Player Support team can assist you better. Cheers, Xarly
    in Gold bars Comment by Xarly September 2019
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