Cezdiamond

Community Manager

Comments

  • Hi there- Thanks for posting on King Care. Welcome to the community, I am sorry that you have lost some of your boosters. I can understand you disappointment. Let's make things right again :-) I will send you a private message so that I can check your account, please click on the envelope icon in the top right hand corner…
    in starting over again Comment by Cezdiamond March 2017
  • @Bell Le Yes, I can help you :-) Please check your messages. 
    in how to restore all the level progress in candy crush saga.I was not connected to facebook. Comment by Cezdiamond March 2017
  • Hi Marilyn- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem with your game. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here as they fix most problems on King.com and Facebook:…
    in Can't reload game from queue Comment by Cezdiamond March 2017
  • Hi Rakesh- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost levels and gold bars Comment by Cezdiamond March 2017
  • Hi Julia- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Recovering after reinstalling Comment by Cezdiamond March 2017
  • I am sorry about this, we cannot help unless the player username is reported. Please could you log into King.com on the desktop and then you will be able to see your entire player list and report them here. Let me know if you need a hand. Thanks again! 
    in How do I get assistance to get rid of an offensive player name? Comment by Cezdiamond March 2017
  • Thanks Lynette L You are a star! 
    in lives Comment by Cezdiamond March 2017
  • Hi there- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem progressing in your game. What was the end of level message? Please could you share a screenshot of the end of level so that we can take a look? To add an image to your reply, please click on the "photo" icon in the top…
    in Completed level, didnt advance? Comment by Cezdiamond March 2017
  • Hi Amanda- Thanks for posting on King Care. Thanks for the feedback, you are right the lives do indeed work a little differently in Bubble Witch 3. All of our games work slightly different and based on player feedback we have changed the way that lives work in this game. Sending and receiving lives is quite straight…
    in Replenish lives Comment by Cezdiamond March 2017
  • Hi Sandy- Thanks for posting on King Care. Let's try and get you back on track :-) Please could you try these steps? -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data -Turn off the device and wait about 30 seconds to clear the cache -Open Safari and log in…
    in Somehow my Farm Heroes Saga on my ipad is syncing with my husbands account instead of mine? Comment by Cezdiamond March 2017
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