Hello Linda, Please follow our our recommended troubleshooting steps to help get you back on track: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Kind regards, Johnny This answer doesn't even remotely address…
I also have this problem, and I play on my phone so the answer above isn't helpful. I masochistically stuck it out and kept playing, finally beat the level, and it froze on the final move. This is obviously a bug that needs to be addressed with an update.