Jelly_Jenny

Community Manager

Comments

  • Thanks @Sukanta_Biswas! @mirafi This is something the game team is aware of and is looking into. In case you're wanting to collect points from passing levels, please note that the levels can't be previously passed ones but the latest levels. If that's not the reason you're not receiving points, the fix should come in the…
    in Fabulous 5 points does no register Comment by Jelly_Jenny July 2019
  • Hi @lynj :waving: To stop the loop from signing into a wrong Kingdom account, let's try out these steps: - Disconnect the game from Facebook and Kingdom if the game is connected - Now, delete the Facebook App from your phone (if you have the app). - Next go to Settings, then App Management, now choose the app and…
    in My Husband has a king account and I have a king account but they seem to be linked somehow. Comment by Jelly_Jenny July 2019
  • Hi @smileysnaps13 :waving: Can you tell us what happens when you try installing the game? 
    in Diamond Dairies for Amazon Fire Tablet 8 Comment by Jelly_Jenny July 2019
  • Hi @omnithx :waving: This is a great idea! I'll have to close this one as "Already suggested" but I encourage you to go upvote this idea. Have a Sweet day!
    in Levels Mastered Count Comment by Jelly_Jenny July 2019
  • Hi @DHS05757 and welcome to our sweet Community :waving: This idea has already been suggested - you can find it here. I'm going to close this one as already suggested and recommend upvoting the existing one. Have a Sweet day!
    in Bonus lives Comment by Jelly_Jenny July 2019
  • Hi @flxwch :waving: Thanks for posting your idea in our sweet Community Unfortunately I'll need to close this one as it's not specifying the idea. We have a rather successful idea regarding lives which you can check out and possibly upvote here. You can create a new one but be sure to check if there is already an existing…
    in New section for sending lives. Comment by Jelly_Jenny July 2019
  • This idea is falling behind on the list of ideas so I'm going to close this one. If you change the list from "HOT" to "TOP" you can see what ideas are getting the most traction and you can consider upvoting them. I'll move this idea to our archive in 24 hours. Thanks for understanding and have a Sweet day!
    in Can't see Sugar Drop "C" on icons labeled as HARD. Comment by Jelly_Jenny July 2019
  • Hi everyone, This may be because of a change in the Dexter's Space Leagues schedule. Because of this change, you might have been in the middle of entering the contest while the change was done. Sorry for the mix up! New schedule is running now and you will have the challenge again when the next round starts. 
    in The Dexter's Space Challenge suddenly disappered. Comment by Jelly_Jenny July 2019
  • Hi everyone, This may be because of a change in the Dexter's Space Leagues schedule. Because of this change, you might have been in the middle of entering the contest while the change was done. Apologies for the mix up! New schedule is running now and you will have the challenge again when the next round starts. 
    in The Dexter's Space Challenge suddenly disappered. Comment by Jelly_Jenny July 2019
  • This is related to a resizing issue on the Windows 10 app. Our game team is investigating it! 
    in Join Candy Crush Saga 5000 Club 🎉 Comment by Jelly_Jenny July 2019
Avatar