JillyJill

Pro Player

Comments

  • Hi Patrice, As I understand it, you are having trouble passing this level is that correct? If so, my advice would be to not focus so much on the colors needed to be crushed. Focus more on making some excellent combos, color bomb (chocolate sprinkle ball) with a striped or packaged candy would be an example. Even a striped…
    in been stuck on level 140 for almost 3 months help me candy crush saga Comment by JillyJill January 2017
  • Hi Juju, When you say find the way to do it, do you mean logging in or your email not being recognized? Is this the email you used when first registering at King.com? Could there be another email account you may have used? Please let me know. Thank you, Jilly
    in Logging in at King.com Comment by JillyJill January 2017
  • Hi Fig, Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com? Thank you, Jilly
    in Changed iPhones and lost all of my progress Comment by JillyJill January 2017
  • Hi Kurt, It sounds like you're signed into your mother's facebook account, is this correct? You're going to have to log out of facebook and log back in with your account. Because on the computer, you would not have your mother's account up unless you were logged in to her facebook account on there as well. Please let me…
    in after upload of new version of candycrush i am now playing on my mothers account on my iphone Comment by JillyJill January 2017
  • Hi Michele, Did you happen to back out of the game once you reached your score? Because you just have to let time run out in order to have a win. Since this is a timed level, if you back out or end the play before time runs out it will record it as a fail. That's all I can think of as to why it would not record your win.…
    in Why would I not get to advance on level 1810 when I scored over 300,000 points? Comment by JillyJill January 2017
  • Hello Sonya, They are aware of the game unfortunately still crashing after the update. All I can do is to keep in touch with this blog for updates on the fix https://care.king.com/en/blog/article/is-your-game-crashing You can also send an email through the game to see if the tech team has any suggestions because this is…
    in You sent me an email that candy crush was fixed from crashing. But it only worked for a week. After Comment by JillyJill January 2017
  • Hello Kate H! Are you saying the boosters are checked before you start play and when you uncheck them, they are still being used? Jilly
    in Using boosters without my permission Comment by JillyJill January 2017
  • Hello Kbnomoredrama Unfortunately, when there are updates to the game, levels and moves often do change with the update. You'll have to find tutorials or videos that include an updated version. I did a search for "level 1921 candy crush 16 moves". Quite a few came up, here is one without using…
    in 1921 why only 16 moves, all the help videos show 22 moves? Comment by JillyJill January 2017
  • Hi Triciajo1, Were you playing through facebook or the king.com site? Either way if you login using your email address you used in first playing the game, your progress should be there. If it's facebook, just login to your Facebook account and it should have your progress synced. Let me know if this helps or not. Thank…
    in Candy crush will not load Comment by JillyJill January 2017
  • Hello Doum29, When you were at level 1035 was it on king.com? When you logged into your Facebook account and found yourself at level 135 was that on your phone as well or a different device? Could it be you were using a different email address when you logged in through Facebook? Thank you for your patience, I'll look for…
    in Lost progress Comment by JillyJill January 2017
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