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after the candy crush fix for crashing I did the update now candy crush does not work again. It randomly crashes.
Hello Sonya,
They are aware of the game unfortunately still crashing after the update. All I can do is to keep in touch with this blog for updates on the fix https://care.king.com/en/blog/article/is-your-game-crashing You can also send an email through the game to see if the tech team has any suggestions because this is the latest we've been updated on the crashing issue. Go to your homepage of the game, click on your settings, click the cog wheel, scroll down to "contact us". There you will have specific options to choose from pertaining to your issue. You should get an actual King associate's answer within 24hrs because first you will get an auto reply. Sorry I couldn't help you with your issue.
Thank you,
Jilly
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
