Kevin_

Game Expert

Comments

  • Hi @sabledo85, If you are referring to numbered scores for each level, unfortunately this is not an option for Candy Crush it used to be in the past, but at the moment you will only see stars as you noticed.
  • Hi @solaura, I am sorry to hear that your game is constantly freezing even though after reinstalling. Could you please Contact Support directly so that we can best further guide you with this persisting issue. 
  • Hi @maitexu30, I am sorry to hear that you are unable to recover your progress after changing of device. Please check out this article we created to help you get back on track: New phone or tablet? Learn how to move your progress!
  • Hi @Sweetiepie77 and I am sorry to hear that you are having trouble with this dragon not moving through the conveyor belt. We usually recommend these steps to make sure that nothing is wrong or broken in the game affecting the level: *Restart: Force close apps and restart your device. *Updates: Check that you have the…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3386280#Comment_3386280 Thank you @PrettyBubbles. Hi @GHOST272L, could you please try reaching out support from your device directly by following these steps instead please: Open the game from scratch (fully close and reopen it if needed) Do not tap on…
  • https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/3386062#Comment_3386062 Thanks for the confirmation! Please make sure to Contact Support so that we can further help you. Have a nice day!
  • Hi @Taffy76 , I am sorry to hear that you have lost your boosters. Could you please make sure that you are connected to your correct account? Make sure that if you login using Facebook you are on the right profile or if using King you are using the right email. In case they are still missing, We will be happy to try to…
  • Hi @EddieAramis2021 and welcome to the Community! I am sorry to hear you are having trouble with level 17998 and this message. Could you please Contact Support directly so that we can best further support you. 
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3382561#Comment_3382561 Hi, can you please make sure that you have the latest app update 1.309.1.1 . Otherwise if persists, please could you please Contact Support directly so that we can best further guide you.
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3383719#Comment_3383719 I am glad to hear that it is working now for you! Thanks for letting us know!