Kevin_

Game Expert

Hi there, I am sorry to hear you are still having trouble when login with Facebook. I can see that you have contact support about this issue, please note that our team is still working on trying to correct this, which is why you are still facing the issue. In the meantime you could instead create a King account and we can…

Hi and welcome to the Community! I am sorry to hear that you had problem continuing your progress, what did exactly prevented you from moving forward?

Hi and welcome to the Community! I am sorry to hear that you are not getting video Ads. Please check out this article we have prepared with more information about this feature: Why don't I see video ads in my game? Here’s what you need to know! As for the level difficulty difference please make sure to update your game…

Hi Chris and welcome to the Community! I am afraid that unfortunately there is no way to restore your Petopia progression. Regarding your boosters if you mean those you had in your inventory try reaching out again to support with this topic instead so that we can best help. If you have trouble getting a reply, let me know.

Hi there! I am sorry to hear that the game is not loading. Could you please try the steps listed on this post: In case the issue persists, please Contact Support directly so that we can best further assist you. 

Hi there, regarding the issue you are facing with the lives, we will be happy to try to help but could you please Contact Support directly so that we can best further assist you. As for the missing features, please note that the game studio usually run test with these features that may cause them not to be available…

Hi there, I am sorry to hear that you have not received your purchased Gold Bars. We will be happy to try to help but could you please Contact Support directly so that we can best further assist you with your purchase. 

Hi and welcome to the Community! It looks you might be referring to the video Ads you used to get for extra moves and help. Please check out this article we have prepared with more information about this feature: Why don't I see video ads in my game? Here’s what you need to know! 

Hi Marie, and welcome to the Community! At the moment you can only login using your King account. Having login in the Community should not affect your game login but I would suggest that you try the option of resetting your password from within the game since the combination is not working. Let us know if you face any…

Hi and welcome to the Community! I am sorry to hear that you are having trouble with level 4053. Check out this video from our wonderful Lynette. While it may not be recent it may allow you to get some ideas on how to overcome this difficult level. Also keep in mind if you wish to search for more videos on YT but make sure…