MarkHawk

Community Manager

Hi BlueSnowdrop! Welcome to the Farm Heroes community :waving: Just to make sure I understand correctly; are you playing the game on King.com through your browser? The game needs to be connected (and in most cases it will be through the FB connection) in order to retrieve quests and rewards.

Hi cheviot! Welcome to the Farm Heroes community :waving: Try clearing the browser cache before starting the game. In most cases this should solve any issues with the map.

@tray1keeg2 >> try updating the game on your app store. If the issue is still there then please create a thread in the support section here

Hi guys, Thanks for updating me with details. I'll keep monitoring the thread to see if anyone else experience this issue.

Hi Marsha! Welcome to the Farm Heroes Community :waving: Please have a look at this page: https://community.king.com/en/farm-heroes-super-saga/discussion/244952/im-having-issues-connecting-my-game-to-facebook#latest It will help you in fixing the connection error :)

Hi krystlerose :waving: Just came by your thread and wanted to hear if you were able to complete the level?

Hi there sollywhite! Welcome to the Blossom Blast community :waving: Are you playing on a mobile device or on Facebook? It might be that you need to update the game in order to get the latest levels. Check your app store for updates and you should now be able to continue with new levels :) 

Hi there Sara! Welcome to the Farm Heroes community :waving: Don't worry - just follow the steps in this thread: https://community.king.com/en/farm-heroes-saga/discussion/246515/something-wrong-with-your-purchase

Hi katynolan! Welcome to the Pet Rescue community :waving: Does this happen when you play the game on Facebook or on mobile? Please also let me know which version of the game you have installed.

Hi guys, If you're getting the "Connection failed" error then most probably it's the game connection that does not work properly. This help page takes you through all the steps: https://community.king.com/en/farm-heroes-super-saga/discussion/244952/im-having-issues-connecting-my-game-to-facebook