MustardCyborg

Game Expert

Comments

  • Hi there, @hellmannerica To recover your progress, you just need to log into the correct account. After some checks, I'm seeing you're registered with Facebook. Use the steps below with your email address and you'll be all set: 1. Make sure that your Facebook account is correctly disconnected from the game (if you are…
    in Lost all my levels Comment by MustardCyborg July 24
  • Hi there, @Krissy111 I see you mentioned your screen is smaller than usual. Could you please share a screenshot of what you're seeing so I can make some checks? You can follow these links for steps on how to take a screenshot if need be: Android / iOS Apple / Amazon / Windows 10 / Windows 8 / Windows 7 / Mac.
    in screen Comment by MustardCyborg July 24
  • Hi there, @Dominic404 I see you mentioned friends aren't helping. Could you please share some more information on what you're referring to?
    in Why's that friends aren't helping Comment by MustardCyborg July 24
  • Thanks for the User ID! I now recommend completing the following steps. Close all apps and restart your device: You may need to tap Restart > Restart. Check and update your Android version and the game app Temporarily free up space by clearing app's cache. This is a short-term solution. Over time, cached data will build up…
    in Disconnected feom server Comment by MustardCyborg July 23
  • Hi again, @king5186 No worries at all! Be sure to let us know if you ever need anything else! Have a delicious day!
    in Hi everybody, good afternoon Comment by MustardCyborg July 22
  • Hi again, @stephanie2024! I appreciate your understanding. Although I see you're privy to these particular features, they're by no means necessary to play. They're designed to be cycled through in the first place, so the balancing of the game isn't reliant on any specific features like this. I do hope the events you want…
    in Trying to get some help Comment by MustardCyborg July 22
  • Hi again, @Dalton06 I see you're having issues finding your User ID. Please return to where you took the screenshot of our profile and tap the King Logo at the top-center of the screen three times to reveal your User ID. You can also share with me what platform you're playing from, @Elvirah2021, whether android, iOS or…
    in Disconnected feom server Comment by MustardCyborg July 22
  • Hi there, @stephanie2024 The test groups you've heard of function a little differently from what you interpreted. A more accurate explanation is that all players are in these so called "test groups" and each group cycles events over time. No player will have access to any event permanently. By design, they all come and go.…
    in Trying to get some help Comment by MustardCyborg July 21
  • Hi there, @bahdeen Since you're having issues logging in, please reach out to our Support team by opening a ticket so we can more securely handle your personal information. https://soporto.king.com/contact Have a great day!
    in Help Comment by MustardCyborg July 21
  • Hi there! I see you'd like to have the score bar reinstated and to also be able to see how many points are needed for the Sugar Stars. What I can do is submit this as feedback and I will make sure that our developers get to see your message as well! Seeing feedback from our players for our new changes is what allows us to…
    in Hi everybody, good afternoon Comment by MustardCyborg July 21
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