Comments
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Hello @forough1292🤗 A Warm Welcome to the King Community! I am sorry to hear that you did not receive a reward from Candy Royale in the game! You will have to contact King Player Support team and send them a complaint! Please follow below steps to report the issue👇 ** If you are playing the game on a computer - Facebook…
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Hello @missbeth🤗 A Warm Welcome to the King Community! Are you playing on a computer - Facebook browser? If so, next time when you open the game, can you please take a screenshot of the "Accept Terms" pop-up as well as the Envelope? So that, it will be possible for me to report the issue to our Community In-charge team?…
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Hello @Dudeis12🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue you have experienced in your game! When you said "you lost all the levels" — did you mean entire level progress of your game or the moves you have earned by watching Ads? Which device are you using? Please reply back by typing below🍫🍬🍫
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Hello @Daughters44🤗 A Warm Welcome to the King Community! After downloading the game on your new phone, did you make sure that you have logged into the account (Facebook or Kingdom) you have used on your old phone? If not, please do so and you should find your game progress as well as the Gold bars intact on your new phone…
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Hello and a Warm Welcome to the King Community @MarleneRosson🤗 Did you make sure that you have logged into the game using the account you have used on your old phone? If not, please do so and you should find both level progress and the Gold bars you had on your old device. But, you will not find the boosters & lives you…
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Hello @lu40🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue with the purchases in your game! To get the refund of your purchases, please select the device you are using from below options and follow the suggestions⬇️ 🤖 Android device Open the receipt you have received from Google Play and tap…
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Hello @DeeG79🤗 A Warm Welcome to the King Community! I am sorry to hear that you are experiencing an issue in your game! Can you please explain a bit more about what's happening when you try to make a purchase? Do you see any error message? If so, can you provide a screenshot of it? Also, can you tell us which device you…
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Hello and a Warm Welcome to the King Community @king1029🤗 It sounds like you are asking how much "money" you have made by playing the game! If so, other than boosters & gold bars to use in the game, there are no monetary benefits in any of the King Saga games! If you’ve seen or heard anything suggesting otherwise, we’d…
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Hello @Donno69🤗 Welcome back to the King Community! Are you playing the game on a laptop or on a mobile device? If using laptop, are you playing on Facebook (browser version) or the App?
