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How can I get back to my old levels
Hello @Daughters44🤗 A Warm Welcome to the King Community!
After downloading the game on your new phone, did you make sure that you have logged into the account (Facebook or Kingdom) you have used on your old phone?
If not, please do so and you should find your game progress as well as the Gold bars intact on your new phone as well.
If you have further questions, please type below🍫🍬🍫
Hi and Welcome to our Community
Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
