QueenB

Community Manager

@snakegore999 If creativity counted as medals, I think Candy Kingdom would already be on the podium 🥇😄 I love how you’ve imagined each character in their own event, there’s so much personality in these scenes. Thanks for sharing the full collection, it’s been really fun to scroll through 😉

@charbel I hear you 🙂 Those tokens can definitely make a difference, especially in the later rounds. Right now, the Multiplier Tokens are part of a limited test, so there’s a fixed number available during the event and they don’t refresh between stages. That’s intentional, so players choose when to use them. That said,…

@snakegore999 How could I not? 🥺 Your Denize artwork has been such a special part of this community for years, and it’s been a joy seeing how much care and storytelling you’ve poured into every piece. Even if this chapter is ending, what you’ve shared here won’t be forgotten. Wishing you all the best in whatever adventures…

Hi @tamasine, thanks for explaining what’s happening. I’d like to understand this a bit better so we can look into it properly. Could you please share: A screenshot of where you see that you’re stuck at 3 pins (for example, the pin collection screen or set view) Which pin set this is related to, if you can tell Your Game…

https://community.king.com/en/candy-crush-saga/discussion/579596/why Hi there, I’m really sorry to hear that the game hasn’t been running well for you, freezing issues can be incredibly frustrating, especially if they’re happening often. I’d like to understand a bit more so we can see what might be causing this. When the…

This is a great find @MannyFae thank you for sharing the tutorial screen 🙌 @christinewupp This is where the confusion might come from. The tutorial says “match next to frozen sprinks,” but it doesn’t clearly explain that the ice only reacts to direct hits. In practice, that means: Simple colour matches next to the ice…

Hi there 👋 Thanks for reaching out. To make sure everyone here can understand and help, we usually ask that posts in this community are written in English. If you don’t mind, could you please repost your message in English? From what I understand so far, it looks like your game progress dropped from over level 12,000 to…

Hi there 👋 Sorry about that! Let’s see if we can narrow it down a bit. When you say the game wasn’t working, what was happening exactly? For example: Was the game not opening at all? Did it get stuck on a loading screen? Or did it crash or freeze while playing? It would also help to know what device you’re playing on…

Good question @christinewupp and thanks for sharing your thoughts in detail When the game says “the whole event”, it means the Winter Cup overall, not just one round. The Multiplier Tokens you get can be used across different stages, including later rounds, but it’s the same set of tokens for the full event. Once they’re…

Nice tracking @Alienscar 😄 It’s always interesting to see how different rewards show up over time, and it sounds like you’ve had a pretty decent run overall. Thanks for sharing the details!