Welcome both to our Community 🤩
If you both have lost your game p…
Thanks for reporting this guys and a warm welcome to our Community @Bonnythepony 🤗💐
I'm checking this out with the Studio but it turns out the team is out of office today due to Bank holiday. I should have some news on this tomorrow.
Try disconnecting the game app from your King account, close the game app, open it again and reconnect to your King account and see if that helps.
Wow, 36h unlimited lives 😮
Which device do you play on and are the levels still missing? If you're playing on mobile, is it Android, Apple and what is the game app version y…
A warm welcome to or Community 🤗💐
Just like @stan1981 said, this feature is not available for all players yet. Special events and extra features are avai…
@rukz, first off, welcome to the Community 🤗💐
I’m sorry to hear you’re unable to find the Treasure Hunt feature, I know it can be frustrating for something to disappear that you’ve come to enjoy or rely on!
Our developers invest a great deal of pass…
If the game is not connected than you can move on to the next steps:
- Delete Facebook App if you have it installed.
- Clear cache from your Safari: http://www.…
@Cane26, sorry to hear about these issues you are having 😕
Could you please send us a screenshot so we can see the issue you are describing and let us know which device you are playing on, Apple, Android as well as the game app version installed? Ho…
Welcome to our Community 🤗
Sorry, but we only use English in the King Community, to make sure that everyone understands and can be understood.
Please feel fre…
Can you try tapping on your avatar instead or around the level pin if the avatar doesn't work? This is a graphical issue so you can try tapping around the level …
Could you please let us know which game app version you have installed? It would also help with a screenshot fo the device showing that Auto rotation is on…
Are you still having issues connecting the game?
If yes, try the following on your iPad:
- Disconnect the game from Facebook.
- Delete Facebook App if you have it ins…
I was asking around and this particular error message is Facebook related so if this happens again, check with Facebook support if they can assist.