Snow_Rider

Community Manager

Comments

  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3394303#Comment_3394303 Hey! Thanks so much for your question. New levels are arriving today for iOS, Windows, Amazon, and Facebook players. Unfortunately, Android users will need to wait a little longer. The new levels are expected to be released on Monday.…
  • Hi Witches and Wizards ✨ We’re aware that some of you are experiencing connection issues, and we want to reassure you that this is a known problem. The Studio is already investigating and actively working on a fix. 🛠️ We understand how frustrating this can be, and we truly appreciate your patience while the team works to…
  • Hi there! So sorry to keep you waiting 🙏 I’ve checked in with the team, and it looks like this issue is either an edge case or may be related to the device itself. To help, please make sure your device software is up to date, you’re running the latest version of the game, and you have a stable internet connection. If the…
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3393590#Comment_3393590 Thank you so much for sharing this great suggestion! While adding an in-game chat isn’t part of the Studio’s current plans, your feedback on coin requests is fantastic. I’ve just shared your comment with the Game Studio ☺️
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3392898#Comment_3392898 Love the feedback! Will definitely pass it along to the Studio team ☺️
  • Hi there Pet Savers! 🐾 Thanks for your reports! Just to keep you updated: There’s been an unexpected delay in the release of new levels this week. The Studio is aware and actively working to get everything back on track as soon as possible. As for Mystery Mountain, it's a known issue that the team is also looking into.…
  • Hi Pet Savers! 🐾 There’s been an unexpected delay in the release of new levels this week. The Studio is already on it and working to resolve the issue as soon as possible. Thanks so much for your patience, we’ll keep you posted once the levels are live again! @Lynette @Lady_Choo
  • Hi Pet Savers! 🐾 Thanks so much for your reports! We want to let you know that the team is currently looking into the issues with the Weekly Contest. 🛠️ We really appreciate your patience while we investigate. We'll keep you posted as soon as we have more news to share.
  • Hey players! Please refer to the latest update on Mystery Mountain here
  • https://community.king.com/en/pet-rescue-saga/discussion/507366/mystery-mountain-help-from-friends-asking-for-and-giving-lives Hi there! 👋 We’ve encountered some unexpected hiccups that may have affected access to the Mystery Mountain event. The Studio is already working on a fix, and we hope the issue will be resolved by…