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Hi everyone,
The Studio has just released a new game version with fixes that should resolve the issue with disappearing events. Please make sure to update your game to version 5.0.0.0.
Let us know how the update works for you!
I have this problem. And another problem is i can not get the reward after watching comercial.
@MountainMom @DieOmimi for visibility
Thanks for the information; I received pop-up windows for the Valentine's Day event and the bubblegum troll.
My account, too. I uninstalled and re-installed and lost all my boosters as well. No events show up.
Thank you as my card sets have just disappeared and I was only 1 away from completing the entire event.
Please work on resolving the issue of disappearing events. The event disappeared for the team I'm part of, and the bubblegum event also disappeared
It has been two weeks since the problem.
For the number of times this has happened in the past, you should probably already know the systemic cause. As developers, you should be better versed at testing everything BEFORE you release a new update.
Happy New Year! Hello, regarding the issue previously reported about the Nutcracker & Bubble Gum Troll event in February 2026, I would like to ask if the studio has resolved the problem and re-launched it? Are players currently able to participate normally?
"Regarding the anomaly with the Nutcracker and Bubble Gum Troll Valentine's Day event in February 2026, has it been marked as 'Resolved' in your system logs? If it has, please let me know what steps I need to take (such as updating or reinstalling) to see the even
idem pour moi tous les évènements ont disparu !!!!!!!
Hi there! Thank you so much for asking! The Studio is still looking into the root cause of the issue. I know it’s not ideal not having a timeline just yet, but as soon as we have any news to share, you’ll be the first to know. Thanks again for your patience!
Hi everyone! Just popping in with a quick update. The Studio is still looking into it and working to understand the root of the problem.I know it’s frustrating when events vanish unexpectedly, especially when you’re excited to play.
As soon as we have news, we’ll update this thread right away. Thank you so much for your patience 🙏
It's been two weeks now. This happens regularly. It's not rocket science, echoing everyone else who said these kinds of things should no longer be happening. I got an announcement for lunar new year levels and the next time i logged in it was gone.
My valentine's day levels never reappeared once they vanished.
Hi @Snow_Rider
I had Dachs Delivery Service for probably about 10 minutes and it disappeared.☹️
I also had an event with tiffi arriving in 3 days also disappeared.☹️
And today a new delivery and New Year Tiffi are also gone.
Same. I was happy to see it because finally something worked. Played 2 levels, gone. Beyond annoyed at this point.
This event appeared on Thursday and then the ad disappeared.
Why hasn't this been fixed? It's been an ongoing problem for months! My events Dachs delivery service disappeared this morning right after I bought lives. You guys owe us big time. This is a constant ongoing problem. 😡
Same and I spent $7.99 for more lives.
The same is happening to me. Please someone fix this!
Same repeat issue here- lunar announcement disappeared after playing. This morning Dachs went away once I played. Completed all troubleshooting and made a ticket for the last event that went away.
Hello, this is already crossing all limits of patience, first you turned off some of the characters' sounds which made them so cute as much as they were frustrating at times, but now it's really irritating that I can't hear the giant's trumpets, the owl's anger and the like, then you give me events and then everything disappears, like giving a child candy and then taking it away. I get angry and it frustrates me....
Still happening. Valentine's game announced, then disappeared. But now, there is a new wrinkle. While this was occuring within the past two weeks, I was able to play Dach'e Delivery for the entire time it was available. It never disappeared. Today, a new Dach's Deliver was opened. I played for a while, exited, and now it has disappered. So it looks like the issue is getting WORSE not better.
Please fix the disappearing events!
And I just realized I haven't seen Sweet Streak since this all started. This is turning into the WORST case that has happened so far.
Hi everyone, The Studio has just released a new game version with fixes that should resolve the issue with disappearing events. Please make sure to update your game to version 5.0.0.0. Let us know how the update works for you!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of March 17, the latest level available is 9360. Enjoy the new content and have a sugar-crushing day! 🍭
