Snow_Rider

Community Manager

I’m so sorry to hear this and for not addressing your report sooner 😓 The fix was released back in November, so the feature should be working smoothly now. If the issue still persists, could you please send a screenshot of the message tab? There might be two separate issues. Also, please ensure that your device is updated…

Hi there! My apologies for jumping in so late 🙏 The fix for this issue was released back in November, and the feature should now be working as expected. Please double-check that both your game and device are updated to the latest versions — the game should be running on v3.32.0. Let me know if you’re still experiencing the…

Hi! If you’re connected to Facebook and have recently noticed that your friends have disappeared, this might be due to the ongoing connection issue affecting Facebook players. Rest assured, the team is actively working on a solution. In the meantime, I recommend keeping an eye on the thread for updates. Thank you for your…

Hi! Unfortunately, it’s not possible to transfer points or Gold Bars from one game account to another. However, you can always participate in our community contests for a chance to win Gold Bars! Currently, each game in the contest area has a global contest running, so feel free to join the contest for your favorite game.…

Hi there! Thank you for reporting this issue! It’s a known connection problem on Facebook side, and our team is actively working to resolve it. Please keep an eye on this thread for the latest updates.

Hi there! I’m really sorry to hear that you didn’t get Petopia this time 😔 It’s likely because you’re part of a test group. Unfortunately, we don’t have control over it as players are randomly selected. The good news is that these tests are temporary, so there’s always a chance you’ll get the event in the future. As…

Hey Lynette! I’ve got an update from the Studio: the reason you’re still able to scroll through boosters is that you have an active super bomb. Typically, all boosters are visible in the bar without needing to scroll, but when the Super Bomb appears, scrolling is required. Apologies for any confusion, and I hope this…

Ohh 😮 Have you played the game these days? I’d like to understand if the event just appeared today because you hadn’t opened BW3 since the Holiday Season started, or if it indeed popped up just now. Let me know!

Hi @rebelchild! It turns out that each league does indeed last for 1 week—my apologies for not mentioning that in the announcement. Quick question: did you open the game at the start of the event? 🤔 If so, it’s quite strange that the event only just appeared for you now.

Hey! Have a look at this video tutorial from Lynette! Hopefully, it will help you pass the level 😉