kiara_wael

Moderator

Comments

  • Hi and Welcome to the Community Thank you for the feedback and sorry to hear that. Is your game level 10036 like this Video
    in Level 10036 Sprink Comment by kiara_wael July 21
  • Hi and Welcome to the Community Thank you for the feedback. There's no official feature to restore a lost win streak in Candy Crush. The game system is designed so that streaks automatically reset from the beginning . However, if your streak or progress is lost due to technical issues (such as an app crash or an error…
    in Screen frozen except in-level settings menu Comment by kiara_wael July 21
  • Hi And Welcome to the King Community Try with disconnecting and reconnecting your King or Facebook account in the game and the Gold Bars should reload in your game. If the Gold Bars still do not show up, please email Player Support Team so they can take a look in your game. You can also email them from here:…
    in Game progress changed suddenly Comment by kiara_wael July 21
  • Hi and Welcome to the King Community Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature. This also means that the video ads will not always be…
    in Why I'm not reciving Booster Ads on Candy Crush? Comment by kiara_wael July 21
  • Hi and Welcome to the King Community If you have forgotten your password, you can reset it by clicking on the ‘Forgot?’ next to the password field when you log in. You will then receive an email with a link to reset your password and access your account again. Forgot the password function or reset link doesn’t work? In…
    in Forgot password Comment by kiara_wael July 21
  • Hi and Welcome to the King Community I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
    in Why didn't I receive my gold bars for winning? Comment by kiara_wael July 21
  • Hi and Welcome to the Community Thank you for reporting. This issues is being investigated please give your feedback here
    in When are issues with super candy color bomb getting fixed? It’s an everyday issue! Comment by kiara_wael July 20
  • Hi and Welcome to the King Community I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
    in Gold bars Comment by kiara_wael July 20
  • Hi and Welcome to the King Community Thanks for the feedback. Please email Player Support Team so they can take a look in your game. You can also email them from here: https://soporto.king.com/contact
    in All level reset Comment by kiara_wael July 20
  • Hi and Welcome to the King Community Thank you for the feedback and Sorry to hear about this , Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can unfreeze those lives. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving…
    in Lives Comment by kiara_wael July 20
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