kiara_wael

Moderator

Comments

  • Hi and Welcome to the King Community Thank you for the feedback.Please reach out to our Player Support Team in order to report it! 
    in Frustration Comment by kiara_wael 5:51AM
  • Hi and Welcome to the King Community Sorry to hear that . Unfortunately if you lose a level in Candy Crush, your win streak is generally lost and cannot be restored. The game does not offer a way to revert to a previous win streak after a loss. 
  • Hi and Welcome to the King Community Thank you for the feedback. Please reach out to our Player Support Team in order to report it! 
  • Hi and Welcome to the King Community Thank you for the feedback and Sorry to hear about this , Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can unfreeze those lives. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving…
    in Lives Comment by kiara_wael 5:44AM
  • Hi and Welcome to the King Community Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature. This also means that the video ads will not always be…
    in No ads Comment by kiara_wael 5:41AM
  • Hi and welcome to the King Community Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details! For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
  • Hi and Welcome to the King Community Can you please take a screenshot level 18798?
  • Hi and Welcome to our Community Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.
  • Hi and Welcome to the King Community Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature. This also means that the video ads will not always be…
  • Hi and Welcome to the King Community Thanks for the feedback. Please email Player Support Team so they can take a look in your game. You can also email them from here: https://soporto.king.com/contact