pek01 Level 2

Yes, but that doesn't mean a person's individual experience of other players progress is not tailored to try and get you to buy boosters. Maybe you should take a break and drop back afew episodes to understand.

I shouldn't worry about it too much. The episode race is totally fake anyway. I have noticed that the other players in my game - after I have lost another streak -apparently play like newbies, despite being only a few episodes from the last level. I'm not saying those player IDs are fake, but rather the speed they…

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I notice they have unpinned this thread from the forum. Are they expecting it to go away?

So did King provide a solution to the problem or are they just hoping the issue will go away?

The harsh truth that King doesn't want to admit is that they already fixed this and it means a reinstall - losing everything you have accrued since your last successful login. No one want to come here and confirm it because too many people will, rightly, get very angry. As I suggested before, perhaps a mass rating of 1* on…

I recommend that everyone with this issue go to play store and start giving 1* rating. Maybe then they will take notice.

Gee whizz elsa, that's so useful. What a shame that I don't have a Facebook account and have been using email account to connect to king servers for several years. Seriously, get someone here that actually knows technical info rather than someone who thinks everyone's problem begin and end with Facebook. Seriously, what a…

I regained my connectivity with android version by reinstalling. Obviously this meant losing all boosters plus any progress made since the connection error first occurred. Reinstalling on iOS fixed the problem temporarily but has now recurred on that device. I don't understand why there is still no update from King…

That's about as helpful as a hole in the head. You obviously missed my earlier messages about how I have been playing this game for years and had reached 6275 before this problem spontaneously occurred.

Can confirm a reinstall now works, however, I have lost all progress and bonuses collected since the problem first happened. Back to a level I already completed 2 weeks ago. I'm really not impressed with the way King, or the so called moderators/super users on this forum, have dealt with peoples' queries i.e by ignoring…

Uninstalling and reinstalling does not solve the problem. This is obviously a user account issue on the king's servers.

FWIW, this is just a symptom of a bigger connection issue I'm having but here is my id: 1513672595

Does anyone know where the profile/password validation is done? My device has no problem telling me my profile or password is wrong when I deliberately input incorrectly, but still won't let me log into my account when validation is passed. I'm assuming the validation is done server side which makes me agree that something…

This is an account level issue rather than a game/device issue, so uninstalling/reinstalling has no effect other than to lose you the bonuses you had already accrued. I've now had this problem for nearly 2 weeks and this thread hasn't been updated by anyone from King in all that time. They said they were looking at it, but…

I'm on level 6275, so imagine how peeved I am right at this point. So frustrated. This is obviously an issue at their end but no one feels the need to update us all, or even contact us to find out more details. Very disappointing.

These are all symptoms of the server connection issue that has been described elsewhere on the support forum. You can try to access your in game profile to confirm. This has been an issue for me for the past 7 days across all my devices and King seems to be no closer to solving it. 

Is there any info on this being fixed. It is affecting two of my devices as well as the win 10 PC app. It's ridiculous that king haven't been able to locate the issue and fix. Is it only a few people affected? I reinstalled on one device and it made no difference.

Come on guys. This has been affecting me for nearly 1 whole week and you still haven't fixed it yet? How about an update to this thread to let us know what is going on. This is terrible...can't Save progress, can't collect bonuses, can't use my free spins, can't take part in fab five etc etc