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BW2 not loading

Woody
Woody Posts: 150
edited February 2022 in Support

Immediately after the latest update the game won't load. It gets to 73% then crashes.

This is for BW2 android

Answers

  • PrettyBubbles
    PrettyBubbles Posts: 28,108

    Hi @Woody This is a new issue.

    Have you tried the usual trouble shooting clearing cash, log out of game then close your device 👍⭐

  • Woody
    Woody Posts: 150

    Hi @PrettyBubbles yes I've done what i can. Can't log out because the game won't even load.

  • PrettyBubbles
    PrettyBubbles Posts: 28,108

    @Woody ok I will need to check if this is a know issue before I give you any more advice

    I will be back shortly 👍⭐

  • PrettyBubbles
    PrettyBubbles Posts: 28,108

    Hi @Woody The studio have done a test and there is no known issue in there system they have also done a test on the game itself using android and have had no issues

    Unfortunately all they can reccomend in this instance is to re install

    Sorry its not better news but no issues are showing 🙈👍

  • Woody
    Woody Posts: 150

    Hi @PrettyBubbles thanks. It seems very strange the problem started after an update.

  • PrettyBubbles
    PrettyBubbles Posts: 28,108

    It does @Woody hope you get back into the game soon ⭐👍

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