Official Announcement: Bubble Witch 2 Saga, no longer playable on Facebook

PrettyBubbles

Ok I will wait to see your screenshots 👍

shin

Screenmemo_2022-05-02-23-18-38.png

I will send you a screenshot.

PrettyBubbles

Thank you @shin what does the green button say? is it asking you to connect as you must be connected?

Alternatively you should be able to open the Facebook tab and enter your Facebook log in details then your progress will transfer

I suggest incase there was a blip when you first downloaded that you start again by uninstalling and then perform a new download let's first see if that clears this problem 👍

shin

The green button is the login from your email address.

The blue button is the login from the Facebook connection.

You cannot log in from your email address because you have not registered.

Can't you understand the screen of the app released by your company?

When I tap the Facebook connection, the Facebook tab doesn't open, so the login details aren't displayed and aren't forwarded.

I uninstalled it, downloaded it again, and installed it three times, but the situation hasn't changed.

Isn't it obviously a bug in the app?

I would like you to admit the problem and suggest improvement measures.

shin

Screenmemo_2022-05-03-00-54-29.png

If you tap the Facebook connection many times, an error will be displayed.

shin

When you press the blue Facebook connection button, the login button for your green email address will also flash.

Originally, the blue button and the green button have different functions, but they blink at the same timing as the blue button.

Obviously the behavior is strange.

shin

Please tell us how to deal with it as soon as possible, or repair the app and upgrade it.

shin

Please tell me how to deal with it as soon as possible.

Alternatively, please repair the app and upgrade it.

PrettyBubbles

Hi @shin Its difficult as I can not understand what your error message when you select Facebook is saying

I need to be able to read what you are seeing in order to help you further I can not help from screenshots that I can not read.

I suggest you follow the process to register as you do need to be registered and connected in order for the app to work.

Please set up the registration process 👍

shin

The error display is as follows.

An error has occurred Please try again later.

I'm running the registration process, but I can't register or transfer because I can't log in to Facebook.

Your answer doesn't change how you improve it.

What is the different way the registration process can be done and the game continuation can be transferred?

Not an appropriate answer.

Please change to a person who is more familiar with the app.