Can’t play passed level 2517 :(

gendum33

The game seems to stop/froze or is broken at my level 2518. No bubbles is appearing at that level so nothing I can do. No bubbles on the board and no bubbles to throw but otherwise everything else seems find. Cat and witch are moving and waiting for me to throw, nothing to nothing. Its very strange. Never happened before. Can you help fix this please?

PrettyBubbles

Hi @gendum33 Welcome

Sorry to hear this

Yes there has been a temporary connection issue

Can you please clear cache and logg out then leave your device of for a moment if it hasn't already cleared by itself this should reset it for you 💓

PrettyBubbles

Hi @gendum33 Welcome

Sorry to hear this

Yes there has been a temporary connection issue

Can you please clear cache and logg out then leave your device of for a moment if it hasn't already cleared by itself this should reset it for you 💓

gendum33

Yeah!!! It worked. Been playing this game for around 6years maybe and never happened before. That would have been like losing a part of me 😂 Thank you 🙏

PrettyBubbles

You are very welcome @gendum33 💓

LuffyTheYonko

I tried playing pet rescue and bubble witch 2 and 3 today and I found out that all my progress has been erased even though I signed in and saved my progress on the previous device I used. Pls help.

Game ID: 5635575157

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2505869#Comment_2505869

Hi I have responded to you in your previous thread 💓