Bubble Witch Saga 2

Discussions
Latest news about Bubble Witch 2 Saga
Support
Get help and check the FAQs
Contests
Win Gold Bars and more!

Bubble Witch Saga 2

Discussions
Latest news about Bubble Witch 2 Saga
Support
Get help and check the FAQs
Contests
Win Gold Bars and more!

I can’t play BW2

juweline

Hi,

I have a problem since a week. I always played BW2 on my iPad, Software Version- iOS 16.4.1.

I was actually on the level 3961. Last days the screen shows the level 999 and it is frozen.

I have read some threads about the same problem and did everything you recommended in such a case. It helped nothing.

What can I do? Thanks for your help in advance!

juweline

Accepted answers

All comments

PrettyBubbles

Hi @juweline ok if you are now still using iOS10 or above and no trouble shooting has worked then there is only an uninstall procedure left to try but you would loose any boosters

If you wish to proceed first make sure your game is saved you can check this by selecting the cog wheel bottom left of your start up screen then select the 3rd icon from the bottom

Let me know your thoughts 💓

juweline

Hi, I did play BW2 during last two years with iOS higher than iOS 10 and everything worked superb!

Thank you for your support!

PrettyBubbles

Hi @juweline yes I understand that but what iOS version is it as it has to be 10 or above you have given me 16.4.1 that is your game version not your iOS version 💓

juweline

Hi, the soft ware update on my iPad Pro is iOS 16.4.1., installed last week. BW2 doesn’t work :(

Thanks a lot again.

PrettyBubbles

Hi @juweline Is it an ipad2 as you need iOS10 minimum and ipad2 only goes upto iOs9 💓

juweline

And I did everything you recommended. It still doesn’t work.

juweline

Hi, thanks for answering. The software is up to date.

Thanks again

PrettyBubbles

Hi @juweline Can you please first check for any pending updates then clear your cache and log out of the game and leave your device off for a moment or two

You would only usually drop levels if you have reinstalled or your device's software is not up to date it may also be worth manualy performing a device update from your settings 💓

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

PrettyBubbles

Hi @juweline Can you please first check for any pending updates then clear your cache and log out of the game and leave your device off for a moment or two

You would only usually drop levels if you have reinstalled or your device's software is not up to date it may also be worth manualy performing a device update from your settings 💓

juweline

Hi, thanks for answering. The software is up to date.

Thanks again

juweline

And I did everything you recommended. It still doesn’t work.

PrettyBubbles

Hi @juweline Is it an ipad2 as you need iOS10 minimum and ipad2 only goes upto iOs9 💓

juweline

Hi, the soft ware update on my iPad Pro is iOS 16.4.1., installed last week. BW2 doesn’t work :(

Thanks a lot again.

PrettyBubbles

Hi @juweline yes I understand that but what iOS version is it as it has to be 10 or above you have given me 16.4.1 that is your game version not your iOS version 💓

juweline

Hi, I did play BW2 during last two years with iOS higher than iOS 10 and everything worked superb!

Thank you for your support!

PrettyBubbles

Hi @juweline ok if you are now still using iOS10 or above and no trouble shooting has worked then there is only an uninstall procedure left to try but you would loose any boosters

If you wish to proceed first make sure your game is saved you can check this by selecting the cog wheel bottom left of your start up screen then select the 3rd icon from the bottom

Let me know your thoughts 💓

Tool bar
I am unable to see boosters on the bottom of my screen. This started several weeks ago. Is there a setting to correct this?
How to retrieve my saved games from my old SG Fold 3 to my new SG Fold 7
I recently bought a new android phone SG Fold 7. I don't know how to retrieve my saved game from my old Fold 3. The screenshot from my Fold 7 shows my account name and email address.
Lives
Even though I receive and accept additional lives, they do not show up in my life "count'"
Alguém pode me ajudar com jogo???
O meu jogo travou numa fase e eles não liberaram as fases.... E nao sai do lugar o jogo
New Levels Problem
So, my Android phone hasn't updated with this weeks new levels, again. However, I installed the game on a ipad and that has the new levels. As this has happened before, I know the problem on the phone will be resolved with a game update. Any ideas?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Latest news about Bubble Witch 2 Saga
Support
Get help and check the FAQs
Contests
Win Gold Bars and more!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…